Basic Info

Lamiaa Saleh

6 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

HR Team Leader at Step2Future

Experience Details

HR Team Leader

Human Resources

Experienced (Non-Manager)

•Participated in Development HR Systems for several business and non profit organization
•Develop full HR systems to different portfolio of corporate clients in different business segments.
•Meet with the client General Managers and Head of Departments to identify needs and requirements to establish comprehensive HR systems that serve clients strategic objectives.
•Use different tools and methodologies to gather relevant information that help build clients’ HR systems.
•Recommend different approaches for staff members development and building career path in organizations.
•Develop and recommend plans for internal communication and motivation projects for different clients.
•Perform HR health check to identify the HR needs in the companies
•Work closely with Clients General Managers and Head of Departments to:
- Identify staffing needs
- Conduct job analysis
- Develop job descriptions
- Develop review tools for screening applications
- Develop interview rating instruments
- Consolidate interview results
- Create Companies policies and procedures
- Develop and update Employee Handbooks
- Create organizational charts.
- Develop plans for career development
- Identify key positions for succession planning

•Create different performance appraisals system according to each client’s requirements Check the information about staff development needs and devise ways to meet them
•Perform recruitment cycle: advertising new positions, collecting applications, interviewing job candidates, orienting new employees to policies and procedures


Company Details

Step2Future

Cairo, Egypt

1-10 employees

Human Resources

www.step2future.org

Jan 2013 to present (4 years)
HR Specialist at Alborg laboratories

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

•Processes personnel action forms and assures proper approvals; disseminates approved forms.
•Assists in HR projects such as Employee Sense Survey, Alborg Magazine ... etc.
•Help in maintaining and conceptualization of policies and procedures that complies with company working environment and labor law.
•Handle employee's grievances and analyze them for reaching the proper corrective actions.
•Coordinate and implement all employee communication tools.
•Process updates according to company policies and procedures
•Maintain confidentiality of all HR information or data.


Company Details

Alborg laboratories

Cairo, Egypt

N/A

Medical Devices and Supplies

www.alborglab.com

Jan 2012 to Jan 2013 (1 year)
HR specialist at Essel Propack Misr

Experience Details

HR specialist

Human Resources

Entry Level

•Create profile for Managers, Supervisors, Operating personnel (Engineers, Operators), Assisting personnel (Helper, Packer, Checker). Profiles to include Educational qualifications (knowledge), Experience (skill). consultation with immediate supervisor & section head.
•Identify gaps in knowledge and skill - training needs identification in
•Identify agencies to conduct training to enhance knowledge and skill.
•Plan training program in consultation with section head and conduct.
•Evaluate effectiveness of training programs.
•Employee engagement programs
a)Communication about happy events - employee birthday, marriage, blessed with child, individual or group achievement.
b)Communication about sad events /demise of employee’s immediate family member (father, mother, spouse, children).
c)Update employees about company’s progress.
d)Conduct indoor / outdoor activities.
e)Seek suggestions to improve PQCDSM (Productivity, Quality, Cost, Delivery, Safety, Morale).
f)Open house - communications with senior management .

•Performance Management System (PMS - EDGE) - training, implementation (year starting objectives setting, mid-year evaluation, and year end evaluation).

•Help Administrative Executive to manage administration


Company Details

Essel Propack Misr

Obour city, Egypt

101-500 employees

Packaging and Containers

N/A

Sep 2010 to Dec 2011 (1 year 3 months)
Hr specialist at Strategic Vision

Experience Details

Hr specialist

Human Resources

Entry Level

• Manage all calibers resources database
• Filter, review, and scrutinize CV's.
• Perform telephone prescreening.
• Prepare the final contact list for the interviews and appointments.
• Conduct interviews for Short listed candidates..
• Collect Assessment and exams result and prepare related report and update tracking sheet with final result.
• Prepare analysis reports concerning the interviews and assessment results.
• Archive and place potential soft and /or hard copies of CV's
• Contact trainers and customers to determine the location, time, facilities of training.
• Preparing all tools for training.
• Organization of the training includes: reviewing the list of participants, distribution of materials, monitoring trainees.
• Taking the attendance.
• Organize external training programs: Preparing procedures for employees, management who are appointed for training.
• Making training materials for company: Contact with supervisors to build up schedule for training materials, Manage training materials, Backup, check training materials periodically.
• Record results of evaluation and training. Archive records of training, including course content, the training duration, the number of trainees, results, feedback.


Company Details

Strategic Vision

Cairo, Egypt

1-10 employees

Human Resources

N/A

Oct 2009 to Sep 2010 (11 months)
Customer Service Representative at Teleperformance

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

Receiving and handling all kinds of customer’s incoming calls
• Providing customer with requested information about all kinds of subscriptions.
• Data entry into Vodafone System.
• Receiving and handling customer payments.
• Promoting and handling all kinds of promotions.
• Supporting dealers by solving all problems and cases with company or customers


Company Details

Teleperformance

Cairo, Egypt

501-1000 employees

Telecommunications

N/A

Aug 2008 to Oct 2009 (1 year 2 months)
Accountant at In Consultative Experience House

Experience Details

Accountant

Accounting/Finance

Entry Level

• Making daily entry, recording in American Journal and posting in Sub Ledger.

• Making monthly entry, recording in General Journal and posting in General ledger.


Company Details

In Consultative Experience House

Cairo, Egypt

1-10 employees

Accounting and Auditing Services

N/A

Jan 2007 to Mar 2008 (1 year 2 months)

Education

Commerce in Accounting

Education Details

Commerce

Accounting

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

modern school

Egypt

2001

B / Very Good / 75 - 85%

N/A

modern school
2001

Certifications

Certificate details

Human Resources Certificate

Sep 2011

N/A

N/A

N/A

Auc

N/A

ICDL
Mar 2006

Certificate details

ICDL

Mar 2006

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

C, C++, Java, and SQL (DB).

Sep 2006

Misr Learn

N/A

Training/Course Details

• Effective Communications and Human Relations (Communication Skills)

Jan 2007

Dale Carnegie

N/A

Training/Course Details

Problem Solving & Decision Making

Jan 2007

Dale Carnegie

N/A

Training/Course Details

Successful Public Speaking (Presentation Skills).

Jan 2007

Dale Carnegie

N/A

Training/Course Details

World Class Customer Service (Customer Service)

Jan 2007

Dale Carnegie

N/A

Training/Course Details

Marketing and Advertising (Basic Marketing)

Feb 2007

Dale Carnegie

N/A

This profile is fresh!
Last update 1 days ago.

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Profile Skills and Keywords

AccountantAccountingAccounting And Auditing ServicesArabicBusiness-orientedC, C++, Java, And SQL (DB).CommunicatorCustomer ServiceCustomer Service RepresentativeDB2EnglishFinanceHR SpecialistHR Team LeaderHard WorkerHuman RecourcesHuman ResourcesHuman Resources CertificateICDLInsuranceInternetMS OfficeMarketing And Advertising (Basic Marketing)Medical Devices And SuppliesNew TechnologiesPackaging And ContainersProblem Solving & Decision MakingSuccessful Public Speaking (Presentation Skills).SupportSupportiveTeachingTeam PlayerTelecommunicationsWorld Class Customer Service (Customer Service) Effective Communications And Human Relations (Communication Skills)

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

MS office

MS office

: Intermediate

: Extreme - I love it!

:

3-5 years

DB2

DB2

: Intermediate

: Medium

:

Less than 1 year

Fields of Expertise

Human Recources

Human Recources

: Intermediate

: High

:

5-7 years

Teaching

Teaching

: Beginner

: Medium

:

Less than 1 year

Key Skills

Business-oriented, Communicator, Hard worker, Team Player, Supportive

Online Presence

https://eg.linkedin.com/in/lamiaa-saleh-38642430

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