
Laila Kamel Abdelkader
Receptionist
Ismailia, Ismailia, EgyptWork Experience
ReceptionistFull Time
Cairo Taj Hotel
Mar 2023 - Nov 2023 -8 months
Egypt , Ismailia
- Job Details:Filled reservation application , Manage booking Handle customers feedback complian about the reservation Handle customers inquires Receive incoming calls Provide regular records to the management team , regarding inquires requests and escalation Meet and grate VIP customers
Personal AssistantFull Time
Location group for engineering company
Jan 2022 - Dec 2022 -11 months
Egypt , Ismailia
- Job Details:Maintains director appointment schedule by planing and meetings Manage booking Handle customers feedback complain about the reservation Handle customers inquiries Receive incoming calls regular records to the management team , regarding inquires , requests and escalation Meet and grate customers Prepare daily , weekly and monthly records
Education
Bachelor's Degree in Touursim and hotels
Suez Canal University (SCU)Jan 2021
Achievements
Swimming , Running , playing piano Reading books
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English course
E-planet axon·2020Microsoft Office
Suez Canal University·2019