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Laila Kamel Abdelkader

Receptionist

Ismailia, Ismailia, Egypt

Work Experience

  • ReceptionistFull Time

    Cairo Taj Hotel

    Mar 2023 - Nov 2023 -8 months

    Egypt , Ismailia

    • Job Details:Filled reservation application , Manage booking Handle customers feedback complian about the reservation Handle customers inquires Receive incoming calls Provide regular records to the management team , regarding inquires requests and escalation Meet and grate VIP customers
  • Personal AssistantFull Time

    Location group for engineering company

    Jan 2022 - Dec 2022 -11 months

    Egypt , Ismailia

    • Job Details:Maintains director appointment schedule by planing and meetings Manage booking Handle customers feedback complain about the reservation Handle customers inquiries Receive incoming calls regular records to the management team , regarding inquires , requests and escalation Meet and grate customers Prepare daily , weekly and monthly records
  • ReceptionistFull Time

    25 Jan resort for egyptian police

    Jul 2019 - Sep 2019 -2 months

    • Education

      • Bachelor's Degree in Touursim and hotels

        Suez Canal University (SCU)

        Jan 2021 

      Achievements

      Swimming , Running , playing piano Reading books

      Skills

      • Good communication skills
      • Problem Solving
      • Team Player
      • work under pressure
      • Decision Making

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • English course

        E-planet axon·2020
      • Microsoft Office

        Suez Canal University·2019
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