Labib Samir Samir

Football chess Tennis Serving as the first point of contact for IT support within the organization.  Supporting co-workers whenever they encounter challenges with computers and network devices.  Deploy new user hardware & troubleshoot end-user issues day-to-day issues.  physical installation, configuration, & troubleshooting network systems  (printers/scanners/copiers/projectors/IP telephones/meeting rooms system / laptops).  Repairing and replacing damaged computer and network components  H/W inventory and labeling of IT assets.  Maintaining and updating technical documentation regularly.  Testing new hardware before full-scale installation.  User account creation and administration.  Manage malware, anti-virus notification, and warnings.