profile-img

Kristina Sonstseva

Guest Relations

Kiev, Ukraine

Work Experience

  • Guest RelationsFull Time

    Sunrise Arabian Resort

    Jan 2020 - May 2020 -4 months

    Egypt , South Sinai

    • Job Details:Customer Support /Contacted with a guest / provide information solve conflict / guests satisfaction handle requests for information and data resolve daily report Check quality of service /administrative problems and inquiries daily report / data entry / filing system / retrieve documents from the registration system answer and transfer incoming phone calls

  • travel manager / office managerFull Time

    Go Interactive

    Nov 2018 - Oct 2019 -11 months

    • ManagerFull Time

      Vfs lobal

      Jun 2015 - Nov 2018 -3 yrs, 5 months

        • Education

        • Bachelor's Degree in Sociology and social communications

          National Pedagogical Dragomanov University

          Jan 2017 

        Skills

        • flexible
        • customer reference
        • stress tolerance

        Languages

        • Russian

          Fluent

        • Ukrainian

          Fluent

        • English

          Advanced

        • Polish

          Intermediate
        Share this Profile