KS
Kirolos Sameh
Customer service at Osn channels
Azbakia, Cairo, EgyptWork Experience
Customer service Full Time
Osn channels
Dec 2017 - Present -7 yrs, 6 months
Egypt , Cairo
- Job Details: I worked as (Customer service and Back Office) at OSN channels English Department .My Responsibilities : all technical problems support and billing problems for foreigners (Non-Arab) and (Arab VIPs) in the Middle East And respond for customers via email (December 2017 – Till now)
Administrator Full Time
Tourism company
Sep 2016 - Dec 2017 -1 yr, 3 months
Egypt , Cairo
- Job Details:I worked as an administrator in the foreign trips department of a tourism company and my Responsible for solving the problems of traveler with embassies and finishing their papers I have experience in booking airline tickets and booking hotels inside Egypt and outside Egypt and Review of travel bills in terms of expenses and imports And check hotel prices and airline tickets and choose the cheapest and best suited for the client and review the client's financial accounts and create bills (September 2016– December 2017)
Customer service agentFull Time
Orange
Jun 2015 - Aug 2016 -1 yr, 2 months
Egypt , Cairo
- Job Details:I Worked In customer service department at Orange company VIP account Review bills, prices and solve complaints (June 2015 – August 2016)
Education
Bachelor's Degree in Law
Helwan UniversityJan 2015
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Intermediate