KS

Kirolos Sameh

Customer service at Osn channels

Azbakia, Cairo, Egypt

Work Experience

  • Customer service Full Time

    Osn channels

    Dec 2017 - Present -7 yrs, 6 months

    Egypt , Cairo

    • Job Details: I worked as (Customer service and Back Office) at OSN channels English Department .My Responsibilities : all technical problems support and billing problems for foreigners (Non-Arab) and (Arab VIPs) in the Middle East And respond for customers via email (December 2017 – Till now)
  • Administrator Full Time

    Tourism company

    Sep 2016 - Dec 2017 -1 yr, 3 months

    Egypt , Cairo

    • Job Details:I worked as an administrator in the foreign trips department of a tourism company and my Responsible for solving the problems of traveler with embassies and finishing their papers I have experience in booking airline tickets and booking hotels inside Egypt and outside Egypt and Review of travel bills in terms of expenses and imports And check hotel prices and airline tickets and choose the cheapest and best suited for the client and review the client's financial accounts and create bills (September 2016– December 2017)
  • Customer service agentFull Time

    Orange

    Jun 2015 - Aug 2016 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:I Worked In customer service department at Orange company VIP account Review bills, prices and solve complaints (June 2015 – August 2016)
  • Education

    • Bachelor's Degree in Law

      Helwan University

      Jan 2015 

    Skills

    • Word excel
    • Power point

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Intermediate
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