KP

Kirollos Philip

Italian Customer Service at Concentrix

Shubra, Cairo, Egypt

Work Experience

  • Strategic growth advisorFull Time

    Yoho Live app

    Nov 2021 - Present -3 yrs, 7 months

    Egypt , Cairo

    • Job Details:-Consult with line management and provide daily Reports. - Hunt Italian Agencies and anchors from other apps. -Resolve complex Italian partners relations issues and address grievances. - Provide studies about the market current situation and best plans to benefit it. -Work closely with management and employees to improve work relationships, to increase productivity. -Guiding Italian partners of job duties, responsibilities, benefits, schedules, working conditions, etc - Handling various departments Like SG, ACM and CS. - Built a strong professional relationship with many agencies to be able to have a smooth working process with them.
  • Senior Agency Management AdvisorFull Time

    Bigo Live App

    Dec 2019 - Present -5 yrs, 6 months

    Egypt , Cairo

    • Italian Customer ServiceFull Time

      Concentrix

      Oct 2018 - Present -6 yrs, 8 months

      • Education

        • Diploma in Mechatronics

          Don Bosco

          Jan 2017 

        Skills

        • Customer Service
        • Adobe Premiere Pro
        • Microsoft Office
        • Italian

        Languages

        • Italian

          Fluent
        • English

          Fluent
        • Arabic

          Fluent
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