Kirollos Nabil

Program AssistantPart Time

• Job Details:• Reviewed and strengthened program operations with continuous assessment of operational plans and strategies. • Conducted research to assist with routine tasks and special projects. • Offered technical support and troubleshot issues to enhance office productivity. • Managed both digital and physical filing systems and retrieved documents as required. • Made copies, proofed documents and distributed mail to provide administrative support to staff. • Prepared clearly written and formatted documents and reports.

Assistant Store ManagerFull Time

• Job Details:• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. • Provided weekly work schedules to employees to accommodate business demands and vacation requests. • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement. • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings. • Reviewed daily sales to assess store efficiency.

Trainee Software EngineerInternship

• Job Details:• Wrote clear, clean code for various projects. • Collaborated effectively with members of software development team and personnel in other departments. • Prepared and submitted reports and other documentation to assist development team members. 2 • Worked with design teams and Senior Software Engineers to build customized software products for consumers. • Documented technical workflows and knowledge to educate newly hired employees. • Partnered with team members to learn best practices in software design. • Worked closely with peers to identify issues and provide suitable resolutions. • Sat in on design team and planning meetings.