
Kirollos Atef Shafik
Customer Support Representative at Teleperformance
Moharam Bek, Alexandria, EgyptWork Experience
Customer Support RepresentativeFull Time
- Job Details:customer Services representative at account ( MAF ) majid al futtaim. answering customers call from ( Kenya, Uganda , Georgia , Pakistan , Egypt , Jordan , Bahrain , Oman , Lebanon, UAE , Qatar ) kuwait ) help customers to solve there issues on online shopping. or the issues they faced it while they shopping at carrefour stores. help customers to know our service
Operation AgentFull Time
Damac
Dec 2021 - May 2022 -5 months
Egypt , Alexandria
- Job Details:- get a quotation from shipping companies. - offer the quotation to the customers. - make the deal with customer and the shipping companies. -follow up with shipping company about the shipment until the shipment arrived. - finishes all Customs clearance procedures for this shipment at shipping companies. - give all papers related to the shipment for another team who continue the steps to get the shipment from the port to customer.
Insurance AgentFull Time
- Job Details:- make an appointment with clients. - offer clients our insurance plans for him or his family. - check with the bank about the insurance plan if it's Suitable for the customer so that all terms and conditions apply to him. - signing the contract with the clients. - follow up with clients about insurance plan.
Education
Bachelor's Degree in Law
Alexandria University (ALEXU)Jan 2017
Languages
English
FluentFrench
Advanced
Training & Certifications
English conversation course
Eime center·2017