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Karim El Din Nour El Din Ahmed Zaki

 Technical Support First line Agent at Etisalat Misr

Cairo, Egypt

Work Experience

  •  Technical Support First line AgentFull Time

    Etisalat Misr

    Feb 2013 - Present -12 yrs, 5 months

    Egypt , Giza

    •  Technical Support AgentFull Time

      Xceed

      Apr 2011 - Feb 2013 -1 yr, 10 months

      Egypt , Giza

      • Job Details: TEData Account.  Technical Support Agent.  Technical Assist (Task).  Peer Mentor (Task).  Trainer (Task).

    • Maintenance Engineer Internship

      Speed4trading Company

      Nov 2010 - Jan 2011 -2 months

      Egypt , Cairo

      • Job Details: Installation and Maintenance of CCTV

      • Education

      • Bachelor's Degree in Electronics and communication Engineering

        Akhbar El Youm Academy

        Jan 2005 - Jan 2010 - 5 yr

      Skills

      • Technical Support
      • Technical Support
      • Microsoft Word
      • PC installation
      • Maintenance Engineer
      • Microsoft Excel
      • Microsoft Powerpoint

      Languages

      • English

        Intermediate

      Training & Certifications

      • Mobile Package

        WICom ·2010

      • CCNA

        IT Gate·2010

      • • ICDL

        Compac Company·2008

      • network engineer

        • BANQUE MISR·2008
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