Khuloud Samy Youssef

Senior Account ExecutiveFull Time

• Job Details:➢ Handling the incoming requests from clients regarding all of their (BTL) marketing activations, Media Production and Branding. ➢ Identifying customer needs and communicating how company products and services fulfill those needs. ➢ Overseeing every step of the campaign production and execution it. ➢ Collaborating with internal departments to facilitate client need fulfillment. ➢ Ensure the timely and successful delivery of our solutions according to customer needs and objectives. ➢ Submitting reports to the head of the marketing.

Account ManagerFull Time

• Job Details:▪︎Handling the incoming requests from clients regarding all of their (BTL) marketing activations. ▪︎Tailoring the campaign ideas to meet the customer's objectives and needs regarding the purpose of the campaign. ▪︎ Efficient coordination with the internal departments (Designers, Operation, Production and Finance) to fulfill the client's requirements. ▪︎ Planning and overseeing new marketing initiatives as well as increasing the value of current customers while attracting new ones. ▪︎ Ensure the timely and successful delivery of our solutions according to customer needs and objectives. ▪︎ Holding responsibility of events organizing and planning for (Team building, Conferences and Corporate meetings). ▪︎ Resolving complaints and preventing additional issues by improving processes. ▪︎ Overseeing every step of the campaign production and execution as well as solving problems till the very last day of the campaign.

Operations ExecutiveFull Time

• Job Details: Preparing reports about the shipments in both freight and courier on a daily basis.  Getting a good freight rate quote with shipping lines.  Monitoring shipments details (custom clearance, certificate of origin and detailed documents regarding every shipment detail).  Handling and following up with the clients along with holding meeting with clients regarding new business  Solving problems and complaints.  Checking and managing courier services.  Updating databases on our system and making new accounts for new clients.