profile-img

kholoud Gamal Garana

Sales operation representative

Nasr City, Cairo, Egypt

Work Experience

  • Sales operation representativeFull Time

    beIN

    May 2015 - Jun 2019 -4 yrs, 1 month

    Egypt , Cairo

    • hr coordinatorFull Time

      Bplus for training and recruitment

      Sep 2013 - Dec 2013 -3 months

      Egypt , Cairo

      • Job Details:Develop, manage, and maintain a list of position postings across the internet. Responsible of screening candidates for available positions; and making referrals of well-qualified and skillful applicants to the respective department managers. Responsible for assisting the recruiters throughout the selection and hiring process for Junior, Senior and Managerial Levels Arrange interviews that are scheduled to be conducted by hiring managers in person, or via phone with shortlisted candidates.
    • customer service and technical supportFull Time

      OSN

      Feb 2013 - Sep 2013 -7 months

      Egypt , Cairo

      • Job Details:Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer disputes Provide customer additional information or explain services Discuss products offered and ensures customer satisfaction Tactfully handle for confrontational or stressful interactions with the public Accurately capture customer information Create and maintain service reports
    • Education

      • Bachelor's Degree in Mass communication

        Misr International University (MIU)

        Jan 2008 - Jan 2012 - 4 yr

      • Bachelor's Degree in mass communication

        Misr International University (MIU)

        Jan 2008 - Jan 2012 - 4 yr

      • High School - Thanaweya Amma

        Sacre-Coeur

        Jan 2008 

      Skills

      • Customer Service
      • Microsoft Office
      • Adobe Photoshop
      • Design
      • GNU Radio
      • Design
      • illustrator
      • Adobe Premiere
      • Adobe Flash
      • Human Resources

      Languages

      • Arabic

        Fluent
      • French

        Advanced
      • English

        Advanced

      Training & Certifications

      • DELF

        2007
      Share this Profile