
kholoud Gamal Garana
Sales operation representative
Nasr City, Cairo, EgyptWork Experience
hr coordinatorFull Time
Bplus for training and recruitment
Sep 2013 - Dec 2013 -3 months
Egypt , Cairo
- Job Details:Develop, manage, and maintain a list of position postings across the internet. Responsible of screening candidates for available positions; and making referrals of well-qualified and skillful applicants to the respective department managers. Responsible for assisting the recruiters throughout the selection and hiring process for Junior, Senior and Managerial Levels Arrange interviews that are scheduled to be conducted by hiring managers in person, or via phone with shortlisted candidates.
customer service and technical supportFull Time
- Job Details:Handle incoming calls or inquiries from prospective customers or clients Assist customers effectively by solving customer disputes Provide customer additional information or explain services Discuss products offered and ensures customer satisfaction Tactfully handle for confrontational or stressful interactions with the public Accurately capture customer information Create and maintain service reports
Education
Bachelor's Degree in Mass communication
Misr International University (MIU)Jan 2008 - Jan 2012 - 4 yr
Bachelor's Degree in mass communication
Misr International University (MIU)Jan 2008 - Jan 2012 - 4 yr
High School - Thanaweya Amma
Sacre-CoeurJan 2008
Skills
Languages
Arabic
FluentFrench
AdvancedEnglish
Advanced
Training & Certifications
DELF
2007