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Kholoud Ahmed Fares

Talent Acquisition and Organizational Development Supervisor at Eagle Chemicals

Maadi, Cairo, Egypt

Work Experience

Eagle Chemicals

  • Talent Acquisition and Organizational Development SupervisorFull Time

    Jan 2021 - Present -4 yrs, 5 months

    Egypt , Giza

    • Senior Talent Acquisition and Organizational Development SpecialistFull Time

      Jun 2018 - Dec 2020 -2 yrs, 6 months

      Egypt , Giza

    • Senior Recruitment and Training OfficerFull Time

      Globemed Egypt

      Feb 2017 - May 2018 -1 yr, 3 months

      Egypt , Cairo

      • Job Details:- Responsible for the recruitment and selection process of hiring new candidates. - Screen resumes, perform phone interviews, schedule and conduct face to face interviews. - Facilitate panel interviews with heads of departments to decide selection accordingly. - Prepare the employment offers for the selected candidates in addition to following up with them regarding their required hiring documents’ preparation. - Supervise the on boarding program given for the new hires as well as the training process. - Ensure that the employees’ contracts, social insurance requirements, and governmental regulations are followed properly. - Create, maintain and develop a large pool of prequalified candidates. - Take charge of social media campaigns using Facebook and LinkedIn. - Update job descriptions regularly. - Keep up to date with recruitment trends, practices and networks. - Select and attend the employment fair events which closely match our hiring’s objectives. - Put recommendations for salaries and grades’ classifications. - Conduct exit interviews on terminating employees. - Provide regular updates and timely feedback to the HR manager as well as the top management to determine the effectiveness of recruiting plans and implementation. - Collaborate with the Talent Acquisition Coordinator to ensure effective hiring process. - Plan, develop and implement strategies for Human Resources Management. - Contribute to the development of the overall HR strategy that supports and enables the achievement of company strategic objectives. - Assist in updating the company’s organizational chart. - Participate with the team in coming up with new ideas and implementing each in a project for increasing the employees’ engagement and satisfaction. - Assess staff performance and provide coaching and guidance to ensure maximum efficiency. - Ensure the smooth and adequate flow of policies and regulations within different departments of the company to facilitate business operations.
    • Xceed

      • Senior Recruitment and Training SpecialistFull Time

        Feb 2016 - Sep 2016 -7 months

        Egypt

        • Recruitment and Training SpecialistFull Time

          Mar 2014 - Jan 2016 -1 yr, 10 months

          Egypt

          • Operational TrainerFull Time

            Jan 2013 - Feb 2014 -1 yr, 1 month

            Egypt

            • Team LeaderFull Time

              Mar 2012 - Dec 2012 -9 months

              Egypt

              • Job Details:- Support team manager and performs management duties. - Assist management with new team members training. - Provide encouragement to team members, including communicating team goals. - Develop strategies to promote team member adherence to performance goals. - Conduct team meetings to update members on best practices and continuing expectations. - Generate detailed reports about team performance, and mission-related objectives. - Provide quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints.
            • Customer Care Representative - du (Emirates) InternationalFull Time

              Sep 2009 - Feb 2012 -2 yrs, 5 months

              Egypt

              • Job Details:- Ensure adherence to processes and utilization of knowledge while handling transactions. - Complete necessary documentation related to all transactions. - Escalate customer complaints and queries according to agreed SLAs. - Make suggestions for team leaders using insights from customer experiences.

            Education

            • Bachelor's Degree in Languages (Al Alsun)

              Ain Shams University (ASU)

              Jan 2005 - Jan 2009 - 4 yr

            • High School - Thanaweya Amma

              Ramsis Language School

              Jan 2005 

            Skills

            • Recruitment
            • Mass Recruitment
            • Learning and development
            • Organizational Development
            • Human Resources (HR)
            • Mass Hiring
            • Supervisor
            • Project Management

            Languages

            • English

              Fluent

            Training & Certifications

            • HR Diploma

              ESLSCA Business School·2023
            • Microsoft Visio

              New Horizons·2020
            • Finance for Non-Finance

              Eagle Academy·2020
            • HR Analytics

              AmCham·2019
            • Advanced Personnel

              Real Hands-on·2018
            • Train the Trainer (TTT)

              2011
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