Basic Info

Kholoud Mustafa

Less than 1 year

Giza, Egypt, Egypt

Bachelor's Degree

Entry level

Work Experience

Call Center Representative at Orange (EX. Mobinil)

Experience Details

Call Center Representative

Customer Service/Support

Entry Level

N/A


Company Details

Orange (EX. Mobinil) (multinational)

Giza, Egypt, Egypt

N/A

Telecommunications

N/A

Apr 2015 to Sep 2016 (1 year 5 months)
Call Center Representative at TE 140

Experience Details

Call Center Representative

Customer Service/Support

Entry Level

N/A


Company Details

TE 140

Giza, Egypt, Egypt

N/A

Consumer Services

N/A

Nov 2014 to Feb 2015 (3 months)

Education

Bachelor's Degree in Business Information Systems

Education Details

Bachelor's Degree

Business Information Systems

Helwan University, Egypt

A / Excellent / 85 -100%

N/A

N/A

Helwan University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al mobtdian language school

Egypt

2009

A / Excellent / 85 -100%

N/A

Al mobtdian language school
2009

Training and Courses

Training/Course Details

Customer Service

Aug 2011

Banque du Caire

N/A

Training/Course Details

Customer Service

Jul 2012

NSGB

N/A

Training/Course Details

Customer Service

Jun 2014

Barclays Bank

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicBusiness Information SystemsCSSCall Center RepresentativeConsumer ServicesCustomer ServiceDreamWeaverEnglishFamilyHTMLHandles StressHard WorkerInternetJavaScriptMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft WordMySQLOrange (EX. Mobinil)OrganizerPizzaReadingSeaSocialSupportSurfing InternetTeam PlayerTelecommunicationsXML

Self-assesed Skills

Languages

English

English

: Intermediate

: Advanced

: Intermediate

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

5-7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

5-7 years

HTML

HTML

: Intermediate

: Extreme - I love it!

:

3-5 years

CSS

CSS

: Intermediate

: Extreme - I love it!

:

3-5 years

MySQL

MySQL

: Intermediate

: Extreme - I love it!

:

3-5 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

3-5 years

Microsoft Outlook

Microsoft Outlook

: Intermediate

: High

:

1-3 years

DreamWeaver

DreamWeaver

: Intermediate

: High

:

3-5 years

javaScript

javaScript

: Beginner

: High

:

3-5 years

XML

XML

: Beginner

: High

:

1-3 years

Fields of Expertise

Customer Service

Customer Service

: Intermediate

: High

:

1-3 years

Key Skills

Hard worker, Organizer, Social, Handles Stress, Team Player

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