KR

Kholoud Khaled Raslan

Customer Support Representative

New Cairo, Cairo, Egypt

Work Experience

  • Customer Support RepresentativeFull Time

    Teleperformance - Egypt

    Sep 2023 - Sep 2024 -1 yr

    Egypt , Cairo

    • German TutorPart Time

      Freelance

      Oct 2020 - May 2022 -1 yr, 7 months

      Egypt , Cairo

      • Academic Teaching AssistantPart Time

        Daif Academy

        Aug 2019 - Aug 2020 -1 yr

          • Education

          • BA in English language and literature

            Ain Shams University (ASU)

            Jan 2019 - Jan 2023 - 4 yr

          • High School - Thanaweya Amma

            Dr.samir fahmy language school

            Jan 2019 

          Activities

          • Volunteer at Resalla Charity Organization

            Volunteering

            May 2017 - Present -8 yrs, 1 month

          • Volunteer at Egyptian Food Bank

            Volunteering

            Jan 2017 - Present -8 yrs, 5 months

          Achievements

          •Best Student competition winner with the 1st place at Faculty of Arts, Ain Shams University for year 2021-2022 . •Microsoft Office Specialist (MOS) ; with 2 certificates from Microsoft in office power point® & office word. •Microsoft technology associate for Mobility & device fundamentals

          Skills

          • Communication
          • Detail Oriented
          • Microsoft Office
          • Presentations
          • Team Leadership
          • Teaching

          Languages

          • English

            Fluent

          • German

            Intermediate

          Training & Certifications

          • fine arts.

            Arts union.·2019

          • MTA (Microsoft technology associate).

            Microsoft.·2017

          • MOS (Microsoft office specialist).

            Microsoft.·2017
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