
Kholoud Fawzy Omran
Operations Supervisor at Private 4T
Giza, Giza, EgyptWork Experience
Operations SupervisorFull Time
Private 4T
Nov 2024 - Present -7 months
Egypt
- Job Details:Managed agents and operations feedback reports to ensure smooth operations. Supervised and audited agents to maintain high performance standards and efficiency in operations. Facilitated communication among department managements for seamless coordination and collaboration.
Senior Administrative AssistantFull Time
- Job Details:SeniorAdministrativeProfessionalwithextensiveexperienceinofficemanagementandcommunication. Proficientinoverseeingandmaintainingorganizeddocumentationsystems.Skilledinmanagingcomplex schedulesandensuringseamlessdepartmentalcoordination.Providesexceptionalfront-endandback-end support,includinghandlingcustomerinquiries.Managessubscriptions,billing,andotherfinancial administrativetasks.Mentorsjuniorstaffandleadsadministrativeprojects.Collaborateswithleadership teamstostreamlineadministrativefunctionsandimproveefficiency.
Administrative AssistantFull Time
English Clinic
Feb 2022 - Jul 2022 -5 months
Egypt , Cairo
- Job Details:Highly skilled Administrative professional seeking to utilize my office and interpersonal communication skills for the betterment of a company. Adept in managing and maintaining an organized documentation system, working one-on-one with customers, and providing optimal front-end and back-end support. Reception tasks, subscriptions, billing, organizing schedules, coordinating with instructors, and supervising the place.
Application Back OfficeFull Time
- Job Details:Customer Care Specialist for Talabat account via online live chat and follow up with restaurants and riders.
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2011 - Jan 2015 - 4 yr
High School - Thanaweya Amma
el sayeda khadijaJan 2011
Skills
- Computer Skills
- Communication
- Microsoft Office
- Customer Support
- Problem Solving
- Organizing
- Decision Making
- Coordination
- Social Media
- Administration
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Languages
English
AdvancedTurkish
IntermediateGerman
BeginnerFrench
Beginner
Training & Certifications
Data Analysis
First Group Egypt·2022Excel - Advanced
YAT·2021Accounting
No Risk Academy·2018Hr & Accounting
El Maadi for Building and Reconstruction Company·2015