Kholoud Nofal

Senior Account ManagerFull Time

Store managerFull Time

• Job Details:• Increasing sales and over achieving targets. • Providing the best customer service and creating loyal customers. • Motivating staff and increasing• Train new staff members. • Deliver the highest standards of customer service. • Cycle count and inventory issues • Shipments receiving • Make the monthly orders for the store • Solve critical store operational problems including customers’ complaints • Monitor the shop hourly revenue and prepare staff schedule accordingly • Prepare management information reports on store performance in order to allow informed decision making • Ensure the effective communication of sales plans and targets to the Shop/Department team • managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement. • Sales Vs Labor • Productivity per person. • Feedback to the brand managers regarding the products. • Managers and staff evaluation. • Petty cash control. • Delegation of Tasks. • Follow up on: Schedules and Staff issues (salaries, Medical insurance, uniforms, ID discounts, promotions plans, deductions, trainings, etc…..) • Transfers between stores. • Stock room organization. • Store maintenance (air condition, paints, lights and furniture). • Attendance and Punctuality. • Security Guards availability. • Disciplinary actions. • Communicate between the back office and the shop employees