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Kholoud Muhammed El-batal

Business Support & Customer Relations Specialist at Emirates National Oil Company

Dubai, United Arab Emirates

Work Experience

  • English InstructorFull Time

    Concept for English Language and IELTS Training

    Sep 2021 - Present -3 yrs, 9 months

    Egypt , Cairo

    • Job Details:English Instructor •Develop and deliver lesson plans. • Enhance students’ ability to read, write, speak, and listen. •Conducting assessments for evaluating. • Maintain records of student progress
  • English Second Language InstructorFull Time

    4LEVEL1

    Nov 2020 - Present -4 yrs, 7 months

    Egypt , Giza

    • Job Details:- Develop and deliver lesson plans that utilize a broad range of appropriate teaching techniques and strategies. - Address all aspects of communication through appropriate instruction that develops each student’s ability to read, write, speak, and listen in the appropriate content area. - Administer academic and language assessments for the purpose of evaluating student progress for meeting academic learning targets and progress in language acquisition. - Maintain complete and accurate records of student progress and evidence of growth and progress. - Provide a nurturing and supportive learning environment that encourages student responsibility and incorporates challenging instructional strategies. - Adapt curriculum to provide individual, small group, and/or remedial instruction as to meet the needs of individual students and subgroups of students.
  • Retail AdvisorFull Time

    Vodafone Egypt

    Jun 2020 - Dec 2020 -6 months

    Egypt , Cairo

    • Job Details:• Counciling consumers with the best product that suits their need. • Assisting them with their problems and come to a satisfying settlement. • Dealing with daily cash and sales statistics in the store stock. • Giving customer the best experience during their visit to our store.
  • Business Support & Customer Relations SpecialistFull Time

    Emirates National Oil Company

    Jun 2019 - Present -6 yrs

    Egypt , Cairo

    • Job Details:• Responsible for sending and coordinating sales orders and follow up on their status. • Responsible for issuing sales report that shows total monthly sales. • Prepare monthly report that shows detailed data total sales for Cairo & Upper Egypt. • Coordinate with finance department to send invoices to our clients. • Make sure that all clients receive invoices for delivered orders. • Review customer’s balances.
  • Education

    • Bachelor's Degree in Business Administration

      Cairo University (CU)

      Jan 2018 

    • High School - Thanaweya Amma

      Al Sarh private school

      Jan 2013 

    Skills

    • Marketing
    • fast learner
    • Computer Skills
    • Presentation Skills
    • Coordination
    • Microsoft Office
    • Leadership
    • Communication
    • Microsoft Office 365
    • Administration
    View More

    Languages

    • English

      Fluent
    • German

      Beginner
    • Turkish

      Beginner
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