KM
Kholoud Mariee
Planning Director in Extension and Supply Chains at Silo Foods
Cairo, EgyptWork Experience
Planning Director in Extension and Supply Chains
Silo Foods
Sep 2020 - Present -4 yrs, 2 months
Egypt
- Job Details:Responsible for creating supply-chain management strategies that increase the speed and efficiency of material flow throughout the organization. Establishes performance metrics for the measurement and evaluation of factors impacting the supply chain. Ensures required quantity of supplies and materials are on hand to optimize production. Develops procedures to increase efficiency throughout the supply chain while ensuring quality and safety, implements subsequent changes to processes. Monitors and controls expenses related to logistics/supply chain management, negotiates pricing and delivery schedules for raw materials. Monitors the performance of suppliers, assessing their ability to meet quality and delivery requirements. Identifies and qualifies new suppliers in collaboration with other departments. Participates in product development meetings and provides information and guidance on availability and cost of supplies.
Purchasing, Marketing and Supplies Specialist
Queen Company for Pasta
Aug 2016 - Sep 2020 -4 yrs, 1 month
Egypt
- Job Details:Responsible for purchasing goods or services that meet the quantity and quality expectations of the organization. Evaluates and negotiates contracts with suppliers, tracks inventory and restocks goods when needed. Stays up to date on industry trends and new products. Compares available goods with industry trends to determine appropriate pricing.
Call Center and Customer Service
Moamen and Pizza King Restaurants
Jan 2013 - Aug 2016 -3 yrs, 7 months
Egypt
- Job Details:Responsible for managing large amounts of inbound and outbound calls in a timely manner. Follows communication scripts when handling different topics. Identifies customers’ needs, clarifies information, researches every issue and provides solutions and/or alternatives. Seizes opportunities to upsell products when they arise. Builds sustainable relationships and engages customers by taking the extra mile. Keeps records of all conversations in our call center database in a comprehensible way. Frequently attends educational seminars to improve knowledge and performance level. Meets personal/team qualitative and quantitative targets.
Education
Bachelor's Degree in Management Information Systems
The Higher Institute for Advanced Studies AcademyJan 2008 - Jan 2012 - 4 yr
Skills
Languages
Arabic
FluentEnglish
Intermediate