Kholoud Ibrahem
Call Center Agent at Telecom Egypt (sprint Egypt)
Ain Shams, Cairo, EgyptWork Experience
Call Center AgentFull Time
Sep 2023 - Present -1 yr, 9 months
- Job Details:Respond to customers over the phone and resolving their inquiries Own and manage the client relationship resolving problem efficiently and effectively
Marketing ResearcherFull Time
Jan 2020 - May 2023 -3 yrs, 4 months
- Job Details:collects and analyzes data on consumers, competitors, and the marketplace. They interpret the findings to provide valuable insights and recommendations to businesses for informed decision-making and to identify market.
Sales RepresentativeFull Time
Ward Khan
Feb 2018 - Dec 2019 -1 yr, 10 months
- Job Details:responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets
Education
Bachelor's Degree in Faculty of arts english department
Minva UniversityJan 2023
High School - Thanaweya Amma
minya secondary schoolJan 2018
Skills
- Call Center
- Customer Support
- Customer Service
- Customer Care
- Microsoft Programs
- Computer Programs
- Problem Solving
- Sales
- Sales Target
- Indoor Sales
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Languages
Arabic
FluentEnglish
Intermediate