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Kholoud Ibrahem

Call Center Agent at Telecom Egypt (sprint Egypt)

Ain Shams, Cairo, Egypt

Work Experience

  • Call Center AgentFull Time

    Telecom Egypt (sprint Egypt)

    Sep 2023 - Present -1 yr, 9 months

    • Job Details:Respond to customers over the phone and resolving their inquiries Own and manage the client relationship resolving problem efficiently and effectively
  • Marketing ResearcherFull Time

    Kantar

    Jan 2020 - May 2023 -3 yrs, 4 months

    • Job Details:collects and analyzes data on consumers, competitors, and the marketplace. They interpret the findings to provide valuable insights and recommendations to businesses for informed decision-making and to identify market.
  • Sales RepresentativeFull Time

    Ward Khan

    Feb 2018 - Dec 2019 -1 yr, 10 months

    • Job Details:responsible for selling products and meeting customer needs while obtaining orders from existing or potential sales outlets
  • Education

    • Bachelor's Degree in Faculty of arts english department

      Minva University

      Jan 2023 

    • High School - Thanaweya Amma

      minya secondary school

      Jan 2018 

    Skills

    • Call Center
    • Customer Support
    • Customer Service
    • Customer Care
    • Microsoft Programs
    • Computer Programs
    • Problem Solving
    • Sales
    • Sales Target
    • Indoor Sales
    View More

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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