
Kholoud Kamal Mohamed
Telesales Agent
Shubra, Cairo, EgyptWork Experience
Vodafone (BDO Esnad)
Apr 2019 - Nov 2019 -7 months
- Job Details:Managed a diverse portfolio of clients, conducting outbound calls to promote products and services, which resulted in a 30% increase in overall sales volume within a year. Developed personalized sales pitches tailored to customer needs, which enhanced engagement and contributed to a 25% boost in conversion rates. Implemented a new follow-up strategy for leads, which improved response rates by 40% and shortened the sales cycle by an average of two weeks. Trained and mentored new team members on effective sales techniques, helping them achieve their targets 20% faster than the average onboarding timeline.