Kholoud Ahmed Morsy

Customer serviceFull Time

• Job Details:• Provide customers with all required information related to the company products and services with delighting them with a superior customer service. • Selling SIM cards and mobiles to achieve the targets. • Closing the cash balance of the branch at the end of every day. • Handle and retain all the customers’ complaints. • Provide customers with superior recommendations and actions, and be a driver for customer’s satisfaction and Loyalty. • Create a smooth communication channel with different departments to resolve customer problems and requests when needed in a highly professional manner. • Follow up all customers related issues and provide timely feedback to Vodafone Egypt. • Adhere to Customer Operations Department policies and procedures.