Kholoud Khaled Ahmed

SENIOR SOCIAL MEDIA EXECUTIVEFull Time

• Job Details:• Monitor, track, and report on feedback and online reviews utilizing SPRINKLR software • Provide engaging textual content for all social media and professional accounts according to the media calendar set • Report social media actions and major practices weekly for successes and new opportunities • Identify and track relevant community KPIs • Mentor new batches of social media moderators • Launched a proactive engagement project, responsible for all its practices, and set the guidelines that are aligned with the client TOV