Kholod Matar
Moderator
Giza, Giza, EgyptWork Experience
ModeratorPart Time
Jan 2023 - Aug 2023 -7 months
- Job Details:Managed social media accounts replying Created social media content for daily posting.
Customer Service AdministratorFull Time
Apr 2022 - Aug 2023 -1 yr, 4 months
Egypt , Cairo
- Job Details:Receiving and issuing calls to customers on the hotline. Coordinating requests for delivery of products. Follow up on customer to get satisfaction Research. Provides direct manager with reports.
Assistant ManagerFull Time
Judy clothes factory
Nov 2020 - Sep 2021 -10 months
Egypt , Giza
- Job Details:Approves all content to be posted on social media like design or content. Marketing plans, SEO research, Google ads and social media ads, email marketing. Tracking & analytics tools
Online marketing internInternship
Alpha pure
Oct 2020 - Nov 2020 -1 month
Egypt , Giza
- Job Details:• Creat sponsored ads • Facebook page management • Learn to answer inquiries • Learn to improve page visits and management
Data Entry ClerkInternship
Alpha pure
Oct 2020 - Nov 2020 -1 month
Egypt , Giza
- Job Details:• Learn to organize and re-enter data •Reviewing data for deficiencies or errors •correcting any incompatibilities •checking output
Education
Bachelor's Degree in faculty of arts
Cairo University (CU)Jan 2018 - Jan 2022 - 4 yr
Skills
- Microsoft Office
- Sales Target
- Communication
- Call Center
- Customer Support
- E-Marketing
- Web Chat
- Customer Care
- Presentation Skills
- Moderator
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Languages
English
Intermediate
Training & Certifications
Digital Marketing challenger
Udacity·2020Digital Marketing for beginner
Google·2020