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Khloud Khalid

Senior Credit Analyst at Souhoola Consumer Finance, Bank Misr

Cairo

Work Experience

  • Senior Credit Analyst

    Souhoola Consumer Finance, Bank Misr

    Jun 2022 - Present -2 yrs, 11 months

    • Job Details:- Conducted rigorous evaluation of merchant documentation to ensure authenticity and compliance, issuing final credit decisions. - Administered CRM operations including account suspensions/reactivations and resolution of client inquiries. - Monitored operational workflows and advised on staffing strategies to enhance departmental efficiency. - Established and maintained collaborative relationships with partner dealers to support business growth. - Authorized educational disbursements by verifying quotation and beneficiary credentials. - Utilized data analysis tools to evaluate performance metrics and inform strategic improvements.
  • Credit Analyst

    Souhoola Consumer Finance, Bank Misr

    Jun 2020 - Jun 2022 -2 yrs

    • Job Details:- Reviewed and validated client-submitted documentation in alignment with internal credit policies. - Cross-referenced client responses with questionnaires to assess creditworthiness. - Audited and approved finalized customer contracts ensuring compliance and accuracy. - Engaged with clients via voice verification to authenticate requests involving sensitive transactions. - Granted final credit approvals following thorough evaluation of all supporting materials.
  • Telesales Specialist

    Make Business Academy

    Sep 2018 - May 2020 -1 yr, 8 months

    • Job Details:- Initiated and managed outbound communications to promote financial education services. - Responded to customer inquiries, delivering accurate product information and resolving objections. - Qualified leads and coordinated handovers to sales representatives for closure.
  • Telesales Specialist

    Vodafone Egypt

    Jan 2016 - Sep 2018 -2 yrs, 8 months

    • Job Details:- Served as a global contact point for Vodafone clientele, addressing a wide range of product and service inquiries. - Promoted customized pricing plans and handset options tailored to diverse customer segments. - Ensured exceptional client experience through professional communication and consultative sales.
  • Skills

    Languages

    • English

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