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Khloud Ashraf Taha

Customer support and fintech at Maxab

Giza, Giza, Egypt

Work Experience

  • Customer support and fintechFull Time

    Maxab

    Sep 2022 - Present -2 yrs, 9 months

    • Job Details:-Responsible for submitting complaints, responding to customer inquiries, and following up to respond to complaints, also for payment department which are Maxab's machine and Maxab's application for payments.
  • Telesales AgentFull Time

    Taager

    Sep 2021 - Aug 2022 -11 months

    • Job Details:-Senior agent in orders rejected team, making outgoing calls to clients, answer their questionst solve problems, and provide information about the products. -Preparing daily confirm, suspend and rejected analysis and train new agents.
  • Telesales AgentFull Time

    Vodafone Egypt

    Jan 2021 - Aug 2021 -7 months

    • Job Details:-Responsible for offering to clients to add new lines for their corporate accounts.
  • Education

    • Bachelor's Degree in Accounting

      Helwan University

      Jan 2021 

    Skills

    • Customer Support
    • Sales
    • Teamwork
    • Creative Thinking
    • Fintech
    • Microsoft Excel
    • Microsoft Powerpoint
    • Microsoft Outlook
    • Microsoft Word

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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