KM
khloud Shaher Mohamed
HR coordinator at First for distribution & trading [Vodafone Franchising Partner]
Mohandessin, Giza, EgyptWork Experience
HR coordinator Full Time
First for distribution & trading [Vodafone Franchising Partner]
May 2013 - Present -12 yrs, 1 month
Egypt , Giza
- Job Details:Responsibilities: Maintains personnel files in compliance with applicable requirements. Keeps employee records up-to-date by processing employee status changes in timely fashion. Assists in hiring process by coordinating job reviewing resumes, performing telephone appointment Go for CV screening process and check candidates meets job requirements Create data base for rejected applicants Bi-Weekly tracking for around 700 Employees Attendance, updating personal attendance report Employees Leaves Tracking & analysis Responsible for accommodation and flights booking Handle and receive all required document (Contracts , Social insurance , Medical insurance form) related to new hired employee Handle and receive all required document (Contracts , Social insurance) related to new hired office boys Responsible for receiving and handover medical insurance ID to new employees Performs customer service functions by answering employee requests and questions. Responsible for handling resignation documents
Customer Service Agent Full Time
Ecco (Vodafone Partner)
Oct 2012 - May 2013 -7 months
Egypt , Cairo
- Job Details:Responsibilities: - Provide customer with required information related to products & services. - Handle customer complains. - Follow up with customers regarding their cases. - Participate in the successful delivery of projects ensuring customer satisfaction.
Education
Bachelor's Degree in Accountant
Cairo University (CU)Jan 2009 - Jan 2012 - 3 yr
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
English Course
Not courses ·2013ICDL
Russian Cultural Center·2011