Basic Info

Mohamed El Khateeb

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Specialist at RMGS

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

- Handling errors and updates of windows 8.1 and all Office 365 products ( Outlook , Skype for Business & One Drive )
- Working on active directory and windows server 2012 environment.
- Office 365 administrator
- Configuring all new hardware


Company Details

RMGS (multinational)

Cairo, Egypt

51-100 employees

Computer Software

http://www.rmgs.co/

Jul 2016 to present (5 months)
IT Specialist at JOBMASTER Group

Experience Details

IT Specialist

IT/Software Development

Experienced (Non-Manager)

- Handling all windows and Microsoft Outlook (Pop3,IMAP&Exchange;) errors
- Preparing and understanding the principles for Google Migration For Business
- Dealing with active directory
- Handling errors remotely with UAE and UK Office
- Supporting assessment centers for JOBMASTER consultancy at GSK premises as a technical assessor
- Supporting and preparing all employment fairs for JOBMASTER Recruitment from technical side.


Company Details

JOBMASTER Group (multinational)

Cairo, Egypt

51-100 employees

Human Resources

http://jobmastergroup.com/jm_landing/index.html

Jan 2015 to Jul 2016 (1 year 6 months)
IT Helpdesk Specialist at Raya Data Center

Experience Details

IT Helpdesk Specialist

IT/Software Development

Entry Level

 Handling all windows and Microsoft Outlook errors including 802.1X internet connection errors.

• System Adminstrator For "Call Visor Report System" .

 Dealing with MDT (Microsoft Deployment Toolkit) for deploying a windows image on laptops and PCs .
 Dealing with Active Directory .
 Dealing with SCCM (Microsoft System Center Configuration Manager) For Remotely Access and Assistance Support.
 Handling Top-Managers errors .
 Updating MDT (Microsoft Deployment Toolkit) Drivers .
 ISO/IEC 20000 for IT service management Team Member .


Company Details

Raya Data Center (multinational)

6th of October, Egypt

N/A

Information Technology Services, Computer Networking , Computer and Network Security

http://www.rayadatacenter.com/

Jan 2014 to Oct 2014 (9 months)

Education

Bachelor Degree in Management Information System

Education Details

Bachelor Degree

Management Information System

Sadat Academy for Management Sciences, Egypt

A / Excellent / 85 -100%

N/A

N/A

Sadat Academy for Management Sciences
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Al Qoba Al Thanawya Al Askarya

Egypt

2008

B / Very Good / 75 - 85%

N/A

Al Qoba Al Thanawya Al Askarya
2008

Certifications

Certificate details

Adobe Photoshop Certificate

Aug 2015

N/A

N/A

N/A

Adobe

N/A

Certificate details

Business System Analysis

Nov 2016

N/A

N/A

N/A

Reqmaster

N/A

Training and Courses

Training/Course Details

Graphic Design

Nov 2015

Russian Culture Ceneter

Learning how to deal professional with : - Photoshop - Illustrator - Indesign

Training/Course Details

Business System Analyst

Nov 2016

Reqmaster

Status: In Progress The certificate program addresses the major aspects of Business Analysis and Software Requirements Engineering. The program is composed of the following five courses: - BA-01 Fundamentals of Business Analysis - BA-02 Requirements Analysis - BA-03 Requirements Communication - BA-04 Requirements Discovery - BA-05 Requirements Management

This profile is fresh!
Last update 6 days ago.

Jobseeker photo

Profile Skills and Keywords

Active DirectoryAdobe Photoshop CertificateAdobe PhotoshopAnalyticalBusiness System AnalysisBusiness System AnalystComputer And Network SecurityComputer NetworkingComputer SoftwareComputer WorkCustomer-orientedEnglishGraphic DesignHard WorkHard WorkerHuman ResourcesITIT And Computer SoftwareIT Helpdesk SpecialistIT SpecialistInformation Technology ServicesJOBMASTER GroupManagement Information SystemMicrosoft OutlookMicrosoft System Center Configuration ManagerPlannerProblem SolverRMGSRaya Data CenterSoftware DevelopmentSportsTeam WorkTo Be PositiveWindows Server 2012

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Outlook

Microsoft Outlook

: Expert

: High

:

1-3 years

Active Directory

Active Directory

: Advanced

: High

:

1-3 years

Microsoft System Center Configuration Manager

Microsoft System Center Configuration Manager

: Advanced

: High

:

Less than 1 year

Adobe Photoshop

Adobe Photoshop

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Windows Server 2012

Windows Server 2012

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

IT and Computer Software

IT and Computer Software

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Planner, Hard worker, Customer-oriented, Problem Solver

Online Presence

http://www.linkedin.com/profile/view?id=350256202&trk=nav_responsive_tab_profilehttps://www.facebook.com/Khateeb.10https://www.behance.net/Khateeb22

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