Khalid Namis mostafa

supervisor assistant

Hadayek Alkobba, Cairo, Egypt

Benchmark

Feb 2024 - Jul 2024 -5 months

Egypt , Cairo

Job Details:As a Supervisor Assistant, my role involves supporting the supervisor in managing daily operations and ensuring smooth workflow. Key responsibilities include: 1. **Assisting in team coordination**: I help with organizing team tasks, ensuring everyone understands their roles and responsibilities. 2. **Monitoring performance**: I assist in tracking the team’s progress, identifying areas for improvement, and reporting back to the supervisor. 3. **Handling customer interactions**: I step in to address customer inquiries or complaints when necessary, ensuring a positive experience. 4. **Supporting event setup**: I assist in the logistical setup and management of events, ensuring everything runs according to plan. 5. **Problem-solving**: I help troubleshoot any issues that arise during operations, providing solutions to keep things running smoothly. This role requires strong organizational skills, attention to detail, and the ability to work under pressure while effectively communicating with both the team and customers.

UsherFull Time

Oct 2022 - Jan 2024 -1 yr, 3 months

Egypt , Cairo

Job Details:As an usher, my primary role involves organizing and guiding attendees during events, ensuring a smooth experience for everyone. My responsibilities include: 1. **Greeting and directing guests**: I’m responsible for welcoming guests upon arrival and directing them to the appropriate entrances, seating areas, or activities, depending on the event type. 2. **Crowd control**: I manage the flow of people to prevent overcrowding, ensuring everyone gets to their destinations without confusion or delays. 3. **Answering inquiries**: I assist guests with any questions they might have about the event schedule, locations of services like restrooms or food stations, and other event-related details. 4. **Customer data collection and gift distribution**: I also handled gathering customer information and distributing gifts or promotional items as part of the event’s activities. 5. **Assisting with emergencies**: In case of any emergencies or issues, I help guide attendees to safety or communicate with security and event staff. This role requires excellent communication skills, the ability to stay calm under pressure, and a focus on delivering a positive customer experience. My experience also involved being proactive in managing guest interactions and ensuring they left with a positive impression.