KM
Khalid Mohieldin Mohielden
Transmission Planning Senior Engineer at MTN Sudan
Riyadh, Saudi ArabiaWork Experience
Project CoordinatorFull Time
Al Yamama Co
Aug 2024 - Present -11 months
Saudi Arabia , Riyadh
- Job Details:• Make sure to meet the agreed SLA with the customer through continuous monitoring of the transmission network's key performance indicators (KPIs). • Managing different projects for telecom network modernization and optimization. • Address technical inquiries and resolve customer concerns to ensure a smooth transition from pre-sales to post-sales support. • Driving revenue growth through adoption and identify opportunities for upsell and cross sell. • Identify areas for process improvement with implementing initiatives to streamline workflows, optimize resources, and enhance service delivery.
VSAT ManagerFull Time
Huawei Technologies
Jul 2014 - Dec 2014 -5 months
Sudan , Khartoum
- Job Details:• Make sure to meet the agreed SLA with the customer through continuous monitoring of the transmission network's key performance indicators (KPIs). • Managing different projects for telecom network modernization and optimization. • Address technical inquiries and resolve customer concerns to ensure a smooth transition from pre-sales to post-sales support. • Driving revenue growth through adoption and identify opportunities for upsell and cross sell. • Identify areas for process improvement with implementing initiatives to streamline workflows, optimize resources, and enhance service delivery.
Education
MSc in Business Administration
University of Medical Sciences and TechnologyJan 2012 - Jan 2014 - 2 yr
B.Sc in Electronic Engineering
al neelain universityJan 2000 - Jan 2004 - 4 yr