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Khalid Farooq Ibrahim

Chief Information Officer at Shefa El-Orman Hospital | Luxor - Egypt

Nasr City, Cairo, Egypt

Work Experience

  • Chief Information Officer Full Time

    Shefa El-Orman Hospital | Luxor - Egypt

    Jan 2016 - Present -9 yrs, 6 months

    Egypt , Luxor

    • Job Details:• Developing strategic and operational planning for building the IT operations and infrastructure capability, • Responsible for Management, Strategy and Execution of IT infrastructure / processes and communication systems • Maintaining organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies • Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions • Prepare cost-benefit analyses for every change at the IT workflow, Evaluating and implementing new systems to improve IT services & infrastructure performance • Recommend and justify for purchases of hardware and software upgrades as appropriate to improve operations, consistency and budgetary success • Recommending information technology strategies, policies, and procedures by evaluating Organizational goals; identifying problems; evaluating trends and anticipating requirements that ensure regulatory, compliance and business continuity. • Ensuring that the Software Applications are in alignment with Organizational Policies and Procedures • Design and implement strategies and solutions for meeting organizational requirements, growing business needs and implementing need based suitable technologies aligned with business • Analyze the change impact and create & implement the change management strategy with a structured methodology and handle IT Operations involving Program Management and Service Management • Ensuring new technical projects are in alignment with organizational goals • Managing IT operations involving IT risk and audit management, program management, service management, and infrastructure management for products/ projects, corporate staff support • Head of evaluation committee for tenders and bids that is responsible for vendors’ evaluations and selection for all IT Related systems and facilities • Managing vendor relationships and framework agreements including SLA established clarity of common purpose and values in managing service provider relationship • Maintaining staff by recruiting, selecting, orienting, training and team building employees Major Achievement Includes but not limited to: • Building Enterprise-wide framework – Infrastructure, Services, and Core business solutions:  Design and implementation of comprehensive ICT framework aligned with the enterprise goals and objectives  Creating the IT department policies, business processes, procedures and work instructions to match the designed framework and improve the delivered services  Implementing ITIL Ver.3 at the IT helpdesk for delivering services and supporting the enterprise  Creating a research and development department which is responsible for the in-house development of the HIS and ERP to help the enterprise achieving the strategic goals  Design and implementation of data center tier 3 including backup systems and Disaster Recovery to meet the objective of the enterprise of having profit generating IT department  Design and implementation of the low current modules  Supporting all the enterprise departments to build their business processes and the system workflows to create the RFP of the system  Increase Talents’ productivity through comprehensive education and training programs Healthcare Information Systems Consultant | Free Lancer Magrabi Hospitals Group | Egypt – Saudi Arabia – Qatar – UAE – Oman – Yemen https://www.magrabi.com.sa/ Dr.Gamal Magdy Abou Alazayem Psychiatry Hospital (All Branches) | Egypt http://www.elazayemhospital.com/nasr/index.html 2007 – Present • Providing consultation on HIS systems for health care sector customers • Participate in vendors’ evaluations and selection for all IT Related systems and facilities • Manage and Participate in the gap analysis for the customer requirements fulfillment • Communicating regularly with technical, applications and operational staff to ensure database integrity and security • Responsible for improvement and maintenance of the databases to include rollout and upgrades • To proactively monitor the database systems to ensure secure services with minimum downtime. • Responsible for ensuring availability and performance of the databases that support the system • Responsible for supporting HIS and Oracle databases and ensuring their performance, availability and security
  • Healthcare Information Systems Senior ConsultantFull Time

    DMS (Data Management System) International

    Jan 2013 - Nov 2015 -2 yrs, 10 months

    Saudi Arabia , Jeddah

    • Job Details:• Provide and ensure a high performance, stable and smooth operation of Information Systems/Software Applications to support the business needs • Manage the Gap analysis with the customer to identify the business need and advise with appropriate solutions • Manage and participate in the execution of all activities related to the design, development, implementation, support, maintenance, and upgrade of new modules and features • Responsible for supporting the Oracle databases and ensuring their performance, availability and security • Monitoring the database systems to ensure secure services with minimum downtime • Responsible for improvement and maintenance of the databases to include rollout and upgrades. • Responsible for implementation and release of database changes as submitted by the development team • Installing and testing new versions of the database management system (DBMS) • Communicating regularly with technical, applications and operational staff to ensure database integrity and security • Provide backup support to other team members • Specify users and user access levels for each segment of database • Ensure that the developed solutions adhere to agreed standards, procedures, methodology, standards and best practice • Ensure the quality of deliverables and that they meet the user requirements with respect to system functionality • Work closely with the technical teams to deliver standard and integrated solutions • Collaborate with business owners to identify the business needs, plan, schedule, coordinate work and ensure integration of business needs and information technology solutions. • Conduct the required presentations and awareness programs for the concerned business owners and super users to provide advice on the feasibility of potential future projects and upgrades • Participate in the support organization to ensure that adequate application support for the end users is maintained at all times • Provide on-the-job training and training materials to end users • Provide user manuals and training materials to the end users • Lead and advise junior consultants and associates for the day-to-day operational towards meeting the business objectives in the implementation and support environment Major Projects at Egypt: • Petrol Hospital • Police Hospital (3 Branches) • Dar El Fouad Hospital • El-Gouna Hospital (2 Branches) • Bidding government Ministry of Health almost about 200 pharmacies in all the governorates of Egypt • Red Sea Hospital (2 Branches’) • Six of October University Hospital • Asyut General Hospital • Alexandria Medical Center • International Eyes Hospital Major Projects at Gulf: • Magrabi Hospitals Group • Dr. Bakhsh Hospitals Group • Madinah Cardiac Center Ministry of Health • Makkah Medical Center • Al Dar Hospital • International Extended Care Hospital • Dr. Ahmed Abanmy Hospital • Clemenceau Medical Center
  • Healthcare Information Systems Regional Portfolio Project Manager Full Time

    DMS (Data Management System) International | Saudi Arabia

    Feb 2011 - Dec 2012 -1 yr, 10 months

    Saudi Arabia , Jeddah

    • Healthcare Information Systems Application Consultant and DBA Full Time

      DMS (Data Management System) International | Saudi Arabia

      Jan 2010 - Jan 2011 -1 yr

      Saudi Arabia , Jeddah

      • Education

        • BSc. In Engineering – Quality Control of Technological Development Department in Engineering

          Workers University

          Jan 1999 - Jan 2003 - 4 yr

        Skills

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        Languages

        • Arabic

          Fluent
        • English

          Fluent

        Training & Certifications

        • ITIL – SM V3

          ITEgypt Corp·2015
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