
Khalid Farooq Ibrahim
Chief Information Officer at Shefa El-Orman Hospital | Luxor - Egypt
Nasr City, Cairo, EgyptWork Experience
Chief Information Officer Full Time
Shefa El-Orman Hospital | Luxor - Egypt
Jan 2016 - Present -9 yrs, 6 months
Egypt , Luxor
- Job Details:• Developing strategic and operational planning for building the IT operations and infrastructure capability, • Responsible for Management, Strategy and Execution of IT infrastructure / processes and communication systems • Maintaining organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies • Accomplishing financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions • Prepare cost-benefit analyses for every change at the IT workflow, Evaluating and implementing new systems to improve IT services & infrastructure performance • Recommend and justify for purchases of hardware and software upgrades as appropriate to improve operations, consistency and budgetary success • Recommending information technology strategies, policies, and procedures by evaluating Organizational goals; identifying problems; evaluating trends and anticipating requirements that ensure regulatory, compliance and business continuity. • Ensuring that the Software Applications are in alignment with Organizational Policies and Procedures • Design and implement strategies and solutions for meeting organizational requirements, growing business needs and implementing need based suitable technologies aligned with business • Analyze the change impact and create & implement the change management strategy with a structured methodology and handle IT Operations involving Program Management and Service Management • Ensuring new technical projects are in alignment with organizational goals • Managing IT operations involving IT risk and audit management, program management, service management, and infrastructure management for products/ projects, corporate staff support • Head of evaluation committee for tenders and bids that is responsible for vendors’ evaluations and selection for all IT Related systems and facilities • Managing vendor relationships and framework agreements including SLA established clarity of common purpose and values in managing service provider relationship • Maintaining staff by recruiting, selecting, orienting, training and team building employees Major Achievement Includes but not limited to: • Building Enterprise-wide framework – Infrastructure, Services, and Core business solutions: Design and implementation of comprehensive ICT framework aligned with the enterprise goals and objectives Creating the IT department policies, business processes, procedures and work instructions to match the designed framework and improve the delivered services Implementing ITIL Ver.3 at the IT helpdesk for delivering services and supporting the enterprise Creating a research and development department which is responsible for the in-house development of the HIS and ERP to help the enterprise achieving the strategic goals Design and implementation of data center tier 3 including backup systems and Disaster Recovery to meet the objective of the enterprise of having profit generating IT department Design and implementation of the low current modules Supporting all the enterprise departments to build their business processes and the system workflows to create the RFP of the system Increase Talents’ productivity through comprehensive education and training programs Healthcare Information Systems Consultant | Free Lancer Magrabi Hospitals Group | Egypt – Saudi Arabia – Qatar – UAE – Oman – Yemen https://www.magrabi.com.sa/ Dr.Gamal Magdy Abou Alazayem Psychiatry Hospital (All Branches) | Egypt http://www.elazayemhospital.com/nasr/index.html 2007 – Present • Providing consultation on HIS systems for health care sector customers • Participate in vendors’ evaluations and selection for all IT Related systems and facilities • Manage and Participate in the gap analysis for the customer requirements fulfillment • Communicating regularly with technical, applications and operational staff to ensure database integrity and security • Responsible for improvement and maintenance of the databases to include rollout and upgrades • To proactively monitor the database systems to ensure secure services with minimum downtime. • Responsible for ensuring availability and performance of the databases that support the system • Responsible for supporting HIS and Oracle databases and ensuring their performance, availability and security
Healthcare Information Systems Senior ConsultantFull Time
DMS (Data Management System) International
Jan 2013 - Nov 2015 -2 yrs, 10 months
Saudi Arabia , Jeddah
- Job Details:• Provide and ensure a high performance, stable and smooth operation of Information Systems/Software Applications to support the business needs • Manage the Gap analysis with the customer to identify the business need and advise with appropriate solutions • Manage and participate in the execution of all activities related to the design, development, implementation, support, maintenance, and upgrade of new modules and features • Responsible for supporting the Oracle databases and ensuring their performance, availability and security • Monitoring the database systems to ensure secure services with minimum downtime • Responsible for improvement and maintenance of the databases to include rollout and upgrades. • Responsible for implementation and release of database changes as submitted by the development team • Installing and testing new versions of the database management system (DBMS) • Communicating regularly with technical, applications and operational staff to ensure database integrity and security • Provide backup support to other team members • Specify users and user access levels for each segment of database • Ensure that the developed solutions adhere to agreed standards, procedures, methodology, standards and best practice • Ensure the quality of deliverables and that they meet the user requirements with respect to system functionality • Work closely with the technical teams to deliver standard and integrated solutions • Collaborate with business owners to identify the business needs, plan, schedule, coordinate work and ensure integration of business needs and information technology solutions. • Conduct the required presentations and awareness programs for the concerned business owners and super users to provide advice on the feasibility of potential future projects and upgrades • Participate in the support organization to ensure that adequate application support for the end users is maintained at all times • Provide on-the-job training and training materials to end users • Provide user manuals and training materials to the end users • Lead and advise junior consultants and associates for the day-to-day operational towards meeting the business objectives in the implementation and support environment Major Projects at Egypt: • Petrol Hospital • Police Hospital (3 Branches) • Dar El Fouad Hospital • El-Gouna Hospital (2 Branches) • Bidding government Ministry of Health almost about 200 pharmacies in all the governorates of Egypt • Red Sea Hospital (2 Branches’) • Six of October University Hospital • Asyut General Hospital • Alexandria Medical Center • International Eyes Hospital Major Projects at Gulf: • Magrabi Hospitals Group • Dr. Bakhsh Hospitals Group • Madinah Cardiac Center Ministry of Health • Makkah Medical Center • Al Dar Hospital • International Extended Care Hospital • Dr. Ahmed Abanmy Hospital • Clemenceau Medical Center
Healthcare Information Systems Regional Portfolio Project Manager Full Time
DMS (Data Management System) International | Saudi Arabia
Feb 2011 - Dec 2012 -1 yr, 10 months
Saudi Arabia , Jeddah
Healthcare Information Systems Application Consultant and DBA Full Time
DMS (Data Management System) International | Saudi Arabia
Jan 2010 - Jan 2011 -1 yr
Saudi Arabia , Jeddah
Education
BSc. In Engineering – Quality Control of Technological Development Department in Engineering
Workers UniversityJan 1999 - Jan 2003 - 4 yr
Skills
- Project Management
- System Analysis
- Customer Service
- System Testing
- Business Analysis
- System Architecture
- Requirements Analysis
- ERP – Enterprise Resource Planning
- Oracle Database
- Microsoft SQL Server
Languages
Arabic
FluentEnglish
Fluent
Training & Certifications
ITIL – SM V3
ITEgypt Corp·2015