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Khalid Hussein Eldakamy

Secretary at maaspower for contracting

Hawamdeyya, Giza, Egypt

Work Experience

  • SecretaryFull Time

    maaspower for contracting

    May 2023 - Present -2 yrs, 2 months

    Saudi Arabia , Qatif

    • Job Details:coordinating and orchestrating conferences and official visits. •systematically managing files, documents, and records •handling inbound phone calls and emails in a professional manner. •welcoming and accommodating guests with a high level of hospitality. •setting up and meticulously preparing conference rooms. •attending meetings and adeptly preparing comprehensive reports. •thoroughly reviewing correspondence and files before dispatch. •facilitating travel reservations and managing logistics. •compiling and preparing travel expense reports and invoices. •ensuring accurate implementation of administrative decisions. •scheduling and confirming interview dates with precision.
  • Travel ConsultantFull Time

    Seera Group

    Feb 2021 - Dec 2022 -1 yr, 10 months

    Egypt

    • Job Details:•Any Flight related to any Airline may be amended, and the modification fees and taxes related to the Airline and the Country are provided. •Any Flights connected to any Airline should be cancelled, along with an explanation of the cancellation fees, which include Airline penalties, Non refundable Taxes, and Non-refundable Taxes for the country from which the flight is being cancelled. •Responsibility for contacting the Airline by Phone or E-mail in the event of an unforeseen cancellation or modification. •Notifying Travelers by Phone or E-mail in case of any changes or cancellations to their Flights.
  • Technical AdvisorFull Time

    Raya Contact Center

    Feb 2019 - Dec 2020 -1 yr, 10 months

    Egypt , Cairo

    • Job Details:•Complex Technical problems and their solution in a Timely and effective manner. •Assisting Clients with issues relating to Software, Hardware and Networks. •Research, analyze and document Customer problems and solutions. •Installed and configured System Programs and Applications to meet Customer needs. •Develop and Maintain Customer relationships through effective communication. •Providing Technical support over the Phone and through remote service.
  • Visa AdvisorFull Time

    Etisal International

    Jan 2018 - Dec 2019 -1 yr, 11 months

    Egypt , Cairo

    • Job Details:•Serves Ethiopia and five European Nations ( United Kingdom, Ireland, Spain, Italy and Portugal ). 2018 – 12/2018 •Phone conversations with Clients to provide Information on how to apply for an American Visa. •Setting up Appointments for Customers with the Embassy Counsellor.
  • Education

    • Bachelor's Degree in Accounting

      Cairo University (CU)

      Jan 2014 - Jan 2018 - 4 yr

    Skills

    • Business English
    • Customer Support
    • Travel consultant
    • Administration
    • Microsoft Office
    • Front Office Management
    • Technical Support

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • German

      Intermediate

    Training & Certifications

    • Building Rapport with Customers

      LinkedIn·2024
    • Customer Service : Call Control Strategies

      LinkedIn·2024
    • Salesforce Essential Training

      LinkedIn·2024
    • The Non-Technical Skills of Effective Data Scientist

      LinkedIn·2024
    • ENGLISH COURSE

      CONCEPT INSTITUTE·2017
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