Khalid Mohamed Anis

Key Account ManagerFull Time

• Job Details:1-Being the main point of contact between Elmenus & vendors. Handling multiple key accounts along with some smaller ones. 2-Fully responsible for my restaurants' performance while working with them on increasing the number of orders on the App. 3-Responsible for sending daily/weekly/monthly reports to the vendors to be aware of their performance. 4-Being responsible for up-selling & cross selling any products and/or services we offer that would help the vendor improving their performance.

Customer success managerFull Time

• Job Details:Handling more than 100 accounts and being responsible to: 1-Develop Healthy Customer Relationship. 2-Enhance Customer Training. 3-Evaluate and Analyze Customer Needs. 4-Build Trust and Transparency with Clients. 5-Onboard New Clients. 6-Act as a Customer Advocate. 7-Encourage Customers to Upgrade their Products. 8-Promote Customer Loyalty.

Restaurant operations specialistFull Time

• Job Details:Worked as a restaurant operations specialist, my role was mainly to assist the restaurants to have a better performance with the (Otlob/Talabat) applications. Being the main contact between the company and the restaurants and responsible for the restaurants performance and making sure that all their issues are being resolved.