
Khalid Mahmoud
Network Team Lead at MachinesTalk
Cairo, EgyptWork Experience
Assistant IT ManagerFull Time
Hilton Khartoum Hotel - Hilton International
Mar 2006 - Mar 2008 -2 yrs
Sudan , Khartoum
- Job Details:• End user training. • Data base administration. • Administrating CCTV Security System. • Administrating Novel Netware 6 server. • Purchasing and accounting duties for the IT dept. • Network design, installation, and troubleshooting. • Information Systems department Quality Management. • Supervising Call Star Horizon – Telephone Management System. • Installing and supervising Vingcard Electronic Door Lock System. • Provide excellent services and achieve guest/customers satisfaction. • Provide quality services up to the standard, specifications, and Hilton Co. SOP. • IT services quality control through maintain smooth operation and service quality. • IT services quality assurance through continuous enhancement and documentation.
Education
Bachelor's Degree in Computer Engineering
Future University SudanJan 2001
Achievements
complete redesign for Machinestalk Co. HQ's IT network and security structure
Skills
- Cisco Switching
- Cisco Routing
- Fortigate Firewall
- Windows Operating System
- Information Technology (IT)
- Customer Service
- Infrastructure Management
- Network Infrastructure
- Microsoft Active Directory
- Network Administration
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Languages
English
FluentTurkish
Beginner
Training & Certifications
PMP
Suadn·2017ITIL
EXIN·2012