
khaled Samir Wagdy
Tour Leader (Hotel Guide) at Biblio Globus Company
Haram, Giza, EgyptWork Experience
Tour Leader (Hotel Guide)Full Time
Biblio Globus Company
May 2014 - Present -11 yrs, 1 month
Egypt , Red Sea
- Job Details:Meet and welcome the guest at a hotel and provide them all necessary information and services. Marketing and selling excursions which organize our tour company. Persuade tourists to buy and join the excursions & achieve a sales target. Solve all guest problems at a hotel & provide all their needs. Establish a good relationship with a guest to come again by our tour company.
Tour Leader (Excursion Guide)Full Time
- Job Details:Leading and organizing all kind of excursions (sea trips, safari trips, historical tours, shopping tours, individual tours,...). Explain the tour itinerary & Talk about interesting topics which relevant to the trip. Answering all guest questions and provide their needs. Establish a good relationship with tourists & make an atmosphere of enjoyment. Solve problems with tact, escalating problems to the supervisor as necessary. Make reports of daily excursion for my tour company.
Tour Leader (Transferman)Full Time
Odeon Tours (Coral Travel&Sanmar Tour)
Aug 2010 - Mar 2012 -1 yr, 7 months
Egypt , Red Sea
- Job Details:Meet & welcome tourists at the airport. Leading tourists to the Hotels & inform them how to check-in at a hotel, meeting time with Hotel Guide & how contact with him. Collect tourists from hotels on departure day and lead them to the airport. Inform a guest all about the registration process into the airport & say them good bye.
Education
Bachelor in Management Information System
Madina AcademyJan 2004 - Jan 2008 - 4 yr
High School - Thanaweya Amma
Ahmed Lotfy ElsayedJan 2004
Languages
Arabic
FluentRussian
FluentEnglish
AdvancedMandarin
Beginner
Training & Certifications
Basic Business Skills Acquisition
The Future Generation Foundation ·2010Advanced Russian Course
Russian Culture Center·2008