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Khaled Soror

Highly qualified IT professional

Nasr City, Cairo, Egypt

Work Experience

  • Technical helpFull Time

    Self Employed

    Jan 2011 - Dec 2014 -3 yrs, 11 months

    Australia

    • Job Details:Provide technical advices for individuals and small offices.
  • Expedition AdministratorFull Time

    Parsons

    Aug 2006 - Dec 2009 -3 yrs, 4 months

    United Arab Emirates

    • Job Details:Administrate ERP System, support internal and external users, enhance system productivity and accuracy, develop system reports, coordinate with document control, Project Managers and quantity surveyors, produce training materials and conduct regular training sessions.
  • Customer Service ManagerFull Time

    Style Technology

    Jan 2003 - Jan 2006 -3 yrs

    Egypt

    • Job Details:Develop and manage Service level agreements, resolve customer issues,deploy and deliver Windows and OSX infrastructure installations, train and evaluate technical support team.
  • Freelance InstructorFull Time

    Raya Academy

    Jan 2003 - Dec 2003 -11 months

    Egypt

    • Job Details:Teaching Microsoft official courses:Windows 2000 WS, 2000 Server, 2000 Infrastructure, SQL 2000 Administration.
  • Education

    • Technical Diploma in IT Networking

      TAFE SA

      Jan 2013 - Jan 2013 - 0 Month

    • Bch in Telecommunication and Electronics in Telecommunication

      Helwan University

      Jan 1983 - Jan 1990 - 7 yr

    • High School - Thanaweya Amma

      Amoun Privite School

      Jan 1983 

    Skills

    • Customer Service
    • Customer Service
    • Linux
    • Vmware
    • System installation
    • Microsoft Windows
    • Primavera
    • System Administrator
    • Training
    • Project Management
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    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • MCP Certified Professional

      Australian Computer Society ·2011
    • MSCA

      Microsoft·2001
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