Basic Info

Khaled osman

2 years

Abu Dhabi, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Retail sales executive at EITC - DU

Experience Details

Retail sales executive

Sales/Retail

Experienced (Non-Manager)

dear team,

kindly , i'm a communication engineer i worked at Etisalat emirates as a technical support for blackberry and IPhone for a year an upgraded myself to be a trainer for another year ,now i'm working at EITC (DU) as retail sales executive


Company Details

EITC - DU (multinational)

Abu Dhabi, United Arab Emirates

More than 1000 employees

Telecommunications

www.du.ae

Jan 2015 to present (3 years)
Telecommunication Engineer at HOI MEA

Experience Details

Telecommunication Engineer

Engineering - Telecom/Technology

Experienced (Non-Manager)

Dedicated telecommunication engineer with excellent technical, analytical and communication skills demonstrated by 1 years of experience during my role as a Telecom Engineer for different projects mainly in NOKIA System to build a complete network by installing and configuring Base stations for both indoor and outdoor coverage as well connecting these base stations to the main switch through different transmission mediums such as fiber optics and microwave links.


Company Details

HOI MEA (multinational)

Sharjah, United Arab Emirates

N/A

Telecommunications

http://ww1.hoiaste.com

Jan 2016 to present (2 years)
Trainer at Etisalat UAE

Experience Details

Trainer

Engineering - Telecom/Technology, Education/Teaching, Training/Instructor

Manager

I was a technical support trainer at Etisalat Emirates
My skills is that : How you deliver the knowledge in a simple way and learn others how to handle any Customer


Company Details

Etisalat UAE (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

WWW.etisalat.ae

Feb 2014 to Oct 2015 (1 year 8 months)

Achievements


one of the top sellers in the store


i'm a communication engineer i worked at Etisalat emirates as a technical support for blackberry and IPhone for a year an upgraded myself to be a trainer for another year


i graduated from high school with a high grade allows me to choose my career

Education

Engineering in Engineering

Education Details

Engineering

Engineering

El Shorouk Academy, Egypt

C / Good / 65 - 75%

Communications , waves , measumrent , circuits

N/A

El Shorouk Academy
2006 - 2011
High School - Other

High School Details

Other

Orman Secondary School

Egypt

2006

A / Excellent / 85 -100%

N/A

Orman Secondary School
2006

Certifications

CCNA
Jun 2015

Certificate details

CCNA

Jun 2015

N/A

N/A

N/A

Networkers

N/A

Certificate details

Customer Services for cunsumer

Jan 2015

N/A

N/A

N/A

EITC - DU

N/A

Certificate details

Customer Services for Enterprise

Jan 2016

N/A

N/A

N/A

EITC - DU

N/A

Certificate details

Internet Home services

Jan 2016

N/A

N/A

N/A

EITC - DU

N/A

Certificate details

nokia LTE instalaltion and integration

Mar 2017

N/A

N/A

N/A

NOKIA

N/A

Training and Courses

Training/Course Details

CCNA

Jun 2015

Networkers

CISCO certified network associate

Training/Course Details

soft skills

Mar 2015

RAYA

N/A

Training/Course Details

customer service

Mar 2015

etisalat emirates

N/A

Training/Course Details

internet home services

Jan 2016

EITC - DU

N/A

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveArabicBusiness DevelopmentCCNAConsumer ServicesCreativeCustomer ServiceCustomer Services For CunsumerCustomer Services For EnterpriseEITC - DUEngineeringEnglishEtisalat UAEFlexibleFootballHOI MEAHandle CustomersHard WorkerICDLInternetInternet Home ServicesMathematicsMicrosoft ExcelMicrosoft OutlookMicrosoft WordMobile PhonesNokia LTE Instalaltion And IntegrationOnline SearchReadingRetailRetail Sales ExecutiveSalesSocialSoft SkillsTeachingTeam PlayerTechnical SupportTechnologyTelecommunication EngineerTelecommunicationsTennisTrainerTrainingTravelling

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Outlook

Microsoft Outlook

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Expert

: Extreme - I love it!

:

1-3 years

Teaching

Teaching

: Expert

: Extreme - I love it!

:

1-3 years

Training

Training

: Expert

: Extreme - I love it!

:

1-3 years

Internet

Internet

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Intermediate

: Extreme - I love it!

:

Less than 1 year

ICDL

ICDL

: Intermediate

: Extreme - I love it!

:

1-3 years

Accounting

Accounting

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

technical support

technical support

: Expert

: Extreme - I love it!

:

1-3 years

Retail

Retail

: Expert

: Extreme - I love it!

:

Less than 1 year

Trainer

Trainer

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

handle customers

handle customers

: Expert

: Extreme - I love it!

:

1-3 years

sales

sales

: Expert

: Extreme - I love it!

:

Less than 1 year

Teaching

Teaching

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Flexible / Adaptive, Social, Team Player

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