Basic Info

Khaled Gawdat

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Content Editor at Makita U.S.A., Inc.

Experience Details

Content Editor

Writing/Editorial, Quality

Entry Level

Working as Content Editor freelancer for Makita USA, Project based.


Company Details

Makita U.S.A., Inc. (multinational)

United States

More than 1000 employees

Manufacturing

https://www.makitatools.com/

Aug 2017 to present (5 months)
Service Advisor at MTI Automotive (Maserati-Ferrari-Bentley)

Experience Details

Service Advisor

Sales/Retail, Customer Service/Support

Entry Level

Booking: Book for service, maintenance, and any concerns the customer have. listen to customers concerns and needs, reschedule and arrange with the workshop. describe to the workshop manager and team leaders what needs to be done on this vehicle, give an estimate for both delivery time and costs to the customer.

Reception: welcoming the customer and build a good relationship, verify customer's needs which we already discussed over booking, walk around the car with customer and ask if there's something else the customer want to add, if the car needs a pre-test then we go for road test with me or foreman, give the customer estimate for costs, and offer accessories and other service that would be useful.

Open Job card, and make sure that everything going as planned with no delay.

Follow up on what has been done the vehicle to make sure that we completed and fixed customers concerns, and make sure that the car washed perfectly.

Billing: Prepare the documents for actions took on the vehicle with labor and cost, and apply a discount if needed.

Delivery: deliver the car back to the customer after billing, and go through the actions that has been done on the vehicle, and make sure that the customer is satisfied, and remind the customer with next service.

Follow-Up: Follow up with the customer within two days, and make sure that he's satisfied.



Company Details

MTI Automotive (Maserati-Ferrari-Bentley) (multinational)

Cairo, Egypt

101-500 employees

Automotive

http://www.mti-automotive.com/

Jan 2017 to Oct 2017 (9 months)
Operations manager at موتورز مصر للسيارات

Experience Details

Operations manager

Administration, Operations/Management, Analyst/Research

Manager

Stocktaking and analyzing cars data.
Collecting and analyzing customer’s data.
Withdrawal and depositing cashes and checks from/to banks or from/to other car dealers.
Purchasing and delivering cars from/to other car dealers.
Responsible for acquiring cars papers.
Social media specialist.


Company Details

موتورز مصر للسيارات

Cairo, Egypt

11-50 employees

Automotive

N/A

Jan 2016 to Dec 2016 (11 months)
Sales Executive at Motors Misr

Experience Details

Sales Executive

Sales/Retail, Marketing/PR/Advertising

Entry Level

opening/closing deals with prospect costumers.
Responsible for obtaining agreements from banks.


Company Details

Motors Misr

Cairo, Egypt

11-50 employees

Automotive

N/A

Jun 2015 to Jan 2016 (7 months)
Salesman at موتورز مصر للسيارات

Experience Details

Salesman

Sales/Retail, Banking

Experienced (Non-Manager)

N/A


Company Details

موتورز مصر للسيارات

Cairo, Egypt

11-50 employees

Automotive

N/A

Jun 2015 to Dec 2015 (6 months)
Sales representative at Vodafone Egypt

Experience Details

Sales representative

Sales/Retail, Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications, Retail

http://www.vodafone.com.eg/

Jan 2013 to Sep 2013 (8 months)

Achievements


Music Swimming

Education

Bachelor's Degree in accounting

Education Details

Bachelor's Degree

accounting , marketing, management

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2007 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El Alyaa Private Schools

Egypt

2007

C / Good / 65 - 75%

N/A

El Alyaa Private Schools
2007

Certifications

ICDL
Jul 2009

Certificate details

ICDL

Jul 2009

N/A

N/A

N/A

N/A

Training and Courses

English at AUC
Nov 2007

Training/Course Details

English

Nov 2007

AUC

N/A

Training/Course Details

Logistics

Sep 2015

AIP Logistics

N/A

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationAmerican CarsAutomotiveBankingBusiness AdministratorBusiness DevelopmentCarsContent EditorCreativeCustomer ServiceCustomer-orientedEditorialEnglishFlexibleHard WorkerICDLInteractiveInternetLogisticsLuxury CarsMTI Automotive (Maserati-Ferrari-Bentley)Makita U.S.A., Inc.ManagementManufacturingMarketingMicrosoft ExcelMicrosoft WordMusicOperations ManagerQuality AssuranceQuality ControlResearchRetailSalesSales ExecutiveSales RepresentativeSalesmanService AdvisorSocial NetworksSport CarsSupportTelecommunicationsTravellingVodafone EgyptWriting

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: High

:

1-3 years

internet

internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Fields of Expertise

Social Networks

Social Networks

: Expert

: Extreme - I love it!

:

1-3 years

Cars

Cars

: Expert

: Extreme - I love it!

:

More than 7 years

Sales

Sales

: Advanced

: High

:

1-3 years

Customer Service

Customer Service

: Advanced

: High

:

1-3 years

business administrator

business administrator

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Customer-oriented, Creative, Flexible / Adaptive, Interactive

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