Khaled Gawdat

Operations Last-Mile Team LeaderFull Time

Community Operations SupervisorFull Time

• Job Details:-Built customer support team from scratch with all functions and operations, CRM, Inbound Queue, and Surveys (NPS, CSAT, App Surveys,..etc) -Driving all the current communication channels with the customers; Through Inbound queue, CRM, Social media while maintaining high level of quality and compliance.

Quality Assurance Senior SpecialistFull Time