KF

Khaled Fathy

KhaledFathy Spanish Speaker

Alexandria, Egypt

Work Experience

  • Customer service expertFull Time

    Raya

    Jan 2015 - Jan 2017 -2 yrs

    Egypt , Cairo

    • Technical ExpertFull Time

      Xceed

      Apr 2013 - Dec 2015 -2 yrs, 8 months

      Egypt , Cairo

      • Customer service agentFull Time

        Convergys Stream

        May 2012 - Nov 2014 -2 yrs, 6 months

        Egypt , Cairo

        • Xceed Customer ServiceFull Time

          Sykes Technical advisor

          Jan 2009 - Apr 2015 -6 yrs, 3 months

          Egypt

            • Education

            • Spanish language in Tourism & travel

              Ain Shams University (ASU)

              Jan 2013 - Jan 2017 - 4 yr

            • Tourism & hotels in tour guide skills

              Cairo University (CU)

              Jan 2013 - Jan 2015 - 2 yr

            • Bachelor's Degree in Spanish

              Ain Shams University (ASU)

              Jan 2000 - Jan 2004 - 4 yr

            • High School - Other

              Alsun

              Jan 2009 

            Achievements

            I was first & best one in school, univesity & work. I have achievements as Customer service expert at Raya (2015 - 2017) I have achievements as Technical Expert at Xceed (2013 - 2015) I have achievements as Xceed Customer Service at Sykes Technical advisor (2009 - 2015) I have achievements as Customer service agent at Convergys Stream (2012 - 2014) I have achievements in school, university, sports, etc...

            Skills

            • Microsoft Office
            • Technical Support
            • Customer Service
            • Tourism
            • Any
            • Customer Service

            Languages

            • Spanish

              Fluent

            • Arabic

              Fluent

            • English

              Intermediate

            Training & Certifications

            • Leadership & coaching

              Raya·2015

            • Problem solving & technical handling

              Sykes·2014

            • Customer service & comunication skills

              Sykes·2011

            • Technical support

              Xceed·2009

            • Tour leader & guide

              Cairo University·2009
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