Basic Info
Khaled ElRafie
Less than 1 year
Cairo, Egypt
Bachelor's Degree
Experienced
Work Experience
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Service Advisor at Honda Egypt Al-Futtaim
Experience DetailsService Advisor Engineering - Mechanical/Electrical Entry Level
Receiving and greeting customers Company DetailsHonda Egypt Al-Futtaim (multinational) Cairo, Egypt 101-500 employees Automotive http://www.hondaegypt.com.eg/
Aug 2015 to present (2 years 1 month)
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HD Trainer at Success Skills Patent (student activity)
Experience DetailsHD Trainer Education/Teaching, Training/Instructor Experienced (Non-Manager) Soft skills Trainer at Success Skills Patent (SSP) student activity, delivering a total of 500 hours in Training at Various Human development Topics. Company DetailsSuccess Skills Patent (student activity) Cairo, Egypt www.facebook.com/SSP.Egypt
Sep 2010 to Aug 2015 (4 years 11 months)
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AC Head at Success Skills Patent (student activity)
Experience DetailsAC Head Education/Teaching, Training/Instructor Manager AC Head at Success Skills Patent student activity (SSP) responsible for coaching the new trainers and giving them the necessary skills to become well trained trainers and give new ideas for our next events. Company DetailsSuccess Skills Patent (student activity) Cairo, Egypt www.facebook.com/SSP.Egypt
Sep 2014 to Aug 2015 (11 months)
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Trainee (intern) at Peugeot
Experience DetailsTrainee (intern) Engineering - Mechanical/Electrical Student N/A Company DetailsPeugeot (multinational) Cairo, Egypt 501-1000 employees Engineering Services www.peugeot-eg.com/
Aug 2014 to Sep 2014 (1 month)
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Billing Advisor at Vodafone UK
Experience DetailsBilling Advisor Customer Service/Support Entry Level Worked as Billing Advisor in Vodafone UK Customer Service solving the issues of the customers regarding their mobile bills. Company DetailsVodafone UK (multinational) Cairo, Egypt More than 1000 employees Consumer Services www.vodafone.com/uk
Aug 2013 to Dec 2013 (4 months)
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OC Head at Success Skills Patent (student activity)
Experience DetailsOC Head Education/Teaching, Training/Instructor Manager OC Head at Success Skills Patent student activity (SSP) responsible for reserving the halls for our events, taking attendance and decorating the rooms and having creative ideas to be done in breaks' time. Company DetailsSuccess Skills Patent (student activity) Cairo, Egypt www.facebook.com/SSP.Egypt
Sep 2012 to Oct 2013 (1 year 1 month)
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Summer Trainee (intern) at Vodafone EG
Experience DetailsSummer Trainee (intern) Customer Service/Support Entry Level N/A Company DetailsVodafone EG (multinational) Cairo, Egypt More than 1000 employees Consumer Services www.vodafone.com.eg
Jun 2013 to Aug 2013 (2 months)
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Achievements
Bronze Certified Service Advisor from HAMER (Honda Africa and Middle East Region)
Education
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BSc in Mechanical Automotive
Education DetailsBSc Mechanical Automotive Ain Shams University, Egypt Not specified Automotive Theory Mechanical Design Aerodynamics Automatic Control and Vibrations Maintenance N/A Ain Shams University
2008 - 2015
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High School - Thanaweya Amma
High School DetailsThanaweya Amma Integrated Thebes International School Egypt 2008 A / Excellent / 85 -100% N/A Integrated Thebes International School
2008
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Certifications
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Train The Trainer (TTT)
Aug 2009
Certificate detailsTrain The Trainer (TTT) Aug 2009 N/A N/A N/A National Management Institute Certification for being a Human Development Trainer. |
Training and Courses
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AdvanceICDL at MAT
Aug 2012
Training/Course DetailsAdvanceICDL Aug 2012 MAT N/A |
Training/Course DetailsAutomotive Training Program Aug 2016 REV Academy A program consist of 8 courses (Automotive Electricity, Automotive Network, Engine Mechanical, Engine Management, Advance Engine Management, Engine Diagnosis,Manual Transmission and Automatic Transmission) covering a huge part about vehicles. |
Likes and Dislikes
Last update 2 days ago.
Profile Skills and Keywords
AC HeadAdaptiveAdobe PhotoshopAdvanceICDLArabicAutoCADAutodesk InventorAutomotiveAutomotive Training ProgramBilling AdvisorCarSim 8CommunicatorConsumer ServicesCreativeCustomer ServiceEngineering ServicesEnglishFlexibleHD TrainerHonda Egypt Al-FuttaimHuman Development TrainingInnovativeMechanical AutomotiveMicrosoft OfficeOC HeadPeugeotService AdvisorSocialSummer TraineeSupportTrain The Trainer (TTT)TraineeVodafone EGVodafone UKSelf-assesed Skills
Tools and Technologies
Microsoft Office
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Adobe Photoshop
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AutoCAD
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CarSim 8
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Autodesk Inventor
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Key Skills
Communicator, Creative, Flexible / Adaptive, Innovative, SocialOnline Presence
