Khaled Waleed Eldesouki

Technical Solutions Engineer at Finway-EG (Hyosung TNS Inc.)

New Cairo, Cairo, Egypt

Finway-EG (Hyosung TNS Inc.)

Mar 2023 - Present -2 yrs, 4 months

Egypt , Cairo

Finway-EG (Hyosung TNS Inc.)

Jan 2022 - Present -3 yrs, 6 months

Egypt , Cairo

Job Details:Planning out maintenance and repair of ATM equipment and modules based on solid understanding of blueprints and other technical documentation. Successfully applying preventive and corrective maintenance concepts. Conducting root cause analysis actions to trace and identify system and equipment issues. Verifying proper installation of hardware and software components to reinstall or repair as needed. Meeting repair and maintenance needs by keeping wide range of parts in stock. Transferring skills and knowledge to junior staff through training and apprenticeship. Creating maintenance procedures and reports based on the functionality and operation of the ATM each bank visit. Working cooperatively with the team members and heads to ensure precise technical solutions to complex problems before the desired deadline. Successfully helped in the installation, testing and commissioning of new 250 Hyosung ATM dispenser/recycler models into Banque du Caire branches all over Egypt (Cairo, Alexandria, Delta Sector and South Sinai). Successfully prepared ATM Technical proposals along with the project manager.

Finway-EG (Hyosung TNS Inc.)

Dec 2021 - Present -3 yrs, 7 months

Egypt , Giza

Job Details:• Planning out maintenance and repair of ATM equipment and modules based on solid understanding of blueprints and other technical documentation. • Conducting root cause analysis actions to trace and identify system and equipment issues. • Verifying proper installation of hardware and software components to reinstall or repair as needed. • Meeting repair and maintenance needs by keeping wide range of parts in stock. • Transferring skills and knowledge to junior staff through training and apprenticeship. • Creating maintenance procedures. • Creating maintenance reports based on the functionality and operation of the ATM each bank visit. • Working co-operatively with the team leader and other team members to ensure precise output before the desired deadline. • Aided the project manager in preparing technical proposals of ATMs as per requested by the bank. • Applying preventive and corrective maintenance concepts.

Bachelor's Degree in Mechanical/Mechatronics Engineering
Arab Academy for Science, Technology and Maritime Transport (AAST)
Jan 2020