Khaled Abdel Hamid Mohamed Shouman

HR, Learning & Development SupervisorFull Time

• Job Details:• Establishing the Training & Development Department from scratch in Sarwa Life Insurance. • Manage trainers & oversee the daily workflow. • Reviews the performance of trainers and coaches, monitors their results and gives them direction for ongoing performance and result improvement. • Manage trainers’ performance, and responsibilities and report the performance to the direct manager (monthly, quarterly and annual performance). • Evaluate the delivered training efficiency (training results, survey, etc…) • Conduct & manage effective induction programs and coordinate training activities for new sales candidates of juniors , seniors & managers. • Create and enhance training manuals, testing and evaluation procedures, multimedia visual aids, and other educational materials and presentations. • Designing, delivering and administering training programs for Different Criteria. • Review the Knowledge updates and remove of obsolete data on a regular basis. • Conducting staff soft skills training. • Coordinates with all internal functions within various departments to ensure the completion of training processes. • Maintain a keen understanding of training trends, developments, and best practices. • Setting yearly TNA for both headoffice & sales staff. • Setting 3 years Training & Development department budget. • Observe the implementation of the development plan. • Encourage the team to think creatively regarding different solutions for operating, maintaining and developing technical and non-technical training programs. • Contacting external vendors to set external training needs. • Setting Succession plan for back office employees.

Training & Development SupervisorFull Time

Training & Development Senior SpecialistFull Time