Khaled Shams

Senior credit control officerFull Time

• Job Details:• Check customer’s credit and approve or deny applications based on company standards and requirements. • Negotiate payment plans with customers and set up loan terms and conditions. • Maintain accurate records of loans, analyze the effectiveness of the company’s credit control system and implement changes to improve profitability and reduce debts. • Develop the credit control system in collaboration with Sales, Marketing, Finance and company executives. • Dealing with internal queries about payments, ensuring customers pay on time and negotiating re-payment plans. • Maintain accurate records of all chasing activity. • Regularly contacting customers to ensure all relevant debts are managed as necessary. • Identify changes in payment patterns and propose action to avert indebtedness. • Ensure that all transactions are compliant with Company's policies. • Handle disputed bills and negotiate to bring payment within the agreed terms. • Provide accurate advice on billing queries. • Respond promptly and completely to both client and internal enquiries. • Ensure monthly processing deadlines are met as required. • Send out monthly client statements/letters as may be agreed from time to time. • Other duties as delegated from time to time by the CFO or Finance Manager or any other person designated in their absence. • Responsible to stop the providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy reporting to higher management.

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