
Khaled Salah
Sales Specialist and Customer Services at Orange
Zaytoun, Cairo, EgyptWork Experience
Sales Specialist and Customer Services
Orange
Apr 2023 - Present -1 yr
Egypt
- Job Details:Provide Orange Egypt high customers with all required information related to the company products and services with delighting them with superior customer service. Providing guidance in areas of professional matters as requested or needed. Applying FCR concept for all customer inquiries. Prioritizing and achieving multiple tasks, establishing and meeting deadlines. Follow up all customer related issues and provide timely feedback to Orange Egypt high customers.
Mango
Egypt
- Job Details:Followed up with sales leads, conducting 8+ weekly in-person meetings with prospective clients. Selected to organize monthly activities designed to motivate team members, create avenue for mentorships, and provide continuous training.
Al-Ahly Bank
Egypt
- Job Details:Lead, oversee and direct commercial banking’s recruitment strategy, including attracting and retaining talent through the creation, development, implementation and sustainment of new processes, tools and measurements. Lead and direct the sales force effectiveness team in the development and execution of key initiatives and strategies. Proactively call customers for customer onboarding activities including new deposit customers.
Education
Bachelor's Degree in Business Administration and Management
Ain Shams University (ASU)Jan 2021