Khaled Ahmed fouad Sakr

Branch manager Full Time

• Job Details: Ensuring good visibility of the brand and establishing objectives and action plans for the branch. Ensuring a smooth & professional coordination between departments, implementing policies & procedures related to area of responsibility. Ensuring healthy relationships with retail customers, target market segment, businessmen, trade organizations, economic entitles ,community leaders and others to effectively sell services of the bank. Assisting in the development & execution of customer and market research programs. managing the sales & service team effectively in order to ensure good quality customer acquisition and retention. Reviewing loans to achieve proper loan reporting loan follow up. Ensuring complicate adherence to regulatory & compliance framework set by the bank. Providing timely feedback to senior management regarding performance and support in other areas that is assigned by management. Motivating Customer Relations officer evaluates performance of personal, recommended salary increases and promotions provide training and development, and participate in selection of branch staff. Ensuring the correct functioning and implementation of permanent supervision system at the branch. Continuously developing & revising programs and policies that enhance the productivity & effectiveness of the organization.

Branch manager Full Time

• Job Details:Managed all operations & maintained total profit and loss responsibility for a new branch office in south Sinai - sharm el sheikh district supervised up to nine employees. Ensured business growth from zero to over EGP 30 million in eighteen months for deposit base. Established individual and branch goals and achieved 80% of goal for sales ratio each quarter. Created a highly cohesive working environment by introducing interactive staff meeting where each employee was responsible for conducting a five to ten minute presentation on bank products in conjunction with written report Supported for various department of the bank, cooperation and ways to create a strong communication with all departments to facilitate customer order and end of various products and services provided to customers. Worked collaboratively across the wider business to devise new customers journey improvements to drive a best-in-class customers experience. ensured that all initiatives- (current and new ) were driven by customer insight, market and competitor intelligence. Analyses and interpreted customer feedback to identify and recommend change and development required in processes, systems, communications,distribution, products, service etc to improve the customer experience.

Deputy branch managerFull Time

• Job Details:Assessed clients\\' financial situations to develop strategic financial planning solutions. Increased the branch revenue by over month period by selling various investment products. Collaborated with the compliance department to eliminate procedural errors and margin breaks. Led and educated investment team on customer relationship management techniques. Organized financial analysis, market research and due diligence failings materials for potential investors. Enhanced the operational risk application to capture regulatory findings from agencies Assist Branch Manager in managing a small to medium-sized branch office for providing retail banking services Monitor daily branch operations