Khaled Amr Noor El Deen

Import and Logistics ManagerFull Time

• Job Details:• Oversee efficient working of employees of import department and manage all communication with customer and vendors. • Plan and implement all import and export transportation strategies according to all supplier and customer demand and administer internal movement of all goods and ensure compliance to all government regulations. • Partner with suppliers and inventory planners and ensure accurate movement of all international goods and ensure arrival of goods within required timeframe and obtain best freight rates at all times. • Design, evaluate and renew all contracts as per requirement and monitor and prepare reports for all import activities and recommend changes if required. • Assist to prepare all import quotes for customers and perform all shipment bookings with carriers. • Maintain records for accounting purposes in accordance with company procedures, including the checking of all invoices and shipping manifests for conformity to tariff and Customs regulations.

Quality Assurance EngineerFull Time

• Job Details:• Responsible for the quality manual. • Making sure of the process efficiency. • Responsible for the quality policy. • Responsible for the quality of the product. • Verification of purchased product. • Responsible for the control plan. • Internal audit planning and execution. • Monitoring and measuring of processes. • Identification and traceability of products. • Establish and Maintain Quality Management Systems • Develop and Monitor Performance Metrics for All Stages of the Production Process • Inspect the Quality of Raw Production Materials • Run Various Tests on Finished Products • Determine Root Cause of Faulty Products • Prepare Regular Quality Reports

Customer Support AdvisorFull Time

• Job Details:• Responding to customer complaints. • Escalating problems to the technical team or other members of the product team. • Updating customer information in the company database. • Providing information about new and existing products and services. • Tracking and processing new orders and refunds. • Making sales and processing payments, when necessary. • Performing administrative tasks as assigned by the Supervisor.