Khaled Nagi

Credit Control ManagerFull Time

• Job Details:•To lead the Credit Team in order to meet cash collection objectives and targets set by Regional Credit Manger •Lead, train and coordinate the credit and accounts receivable teams •To review and improve the current credit and collection process in Kuwait •Effective allocation of customers to credit team members •To maintain customer and salesperson satisfaction through communication and effective account management •Execution of the company’s Credit Policy •Manage risk and minimize overdue exposure through maximizing payment security and report any risk foreseen •Frequent contact with significant customers as part of escalation process regarding their accounts including reminders, visiting the customers and Dunning letters •Forecasting of monthly cash collection and report analysis on deviations versus actual cash collection/ cash collection targets end of month •Preparation of monthly Accounts Receivable Status reports for Head Office in Dubai •Coordination and follow up with company’s legal representatives/ debt collection agencies appointed by the company in order to ensure company is kept up to date and report the status of each account to head office •Provide regular updates and information to line manager •Other ad hoc reports and analysis as required

Credit Team LeadFull Time

• Job Details:•Leads, coordinates, provides assistance and guidance, trains, mentors and monitors the work and performance of the assigned team(s) of credit analysts/cash appliers. •Assists the global credit managers in overseeing and coordinating the day-to-day activities of the team(s) and works closely with the credit team on credit related issues •Makes recommendations to regional Credit Manager and credit team for process improvements. •Has extensive knowledge in credit risk, and recommends customer credit terms and limits to maximize sales while limiting bad debt •Working in conjunction with regional Credit Manager, responsible for ensuring past due and collection metrics are achieved on team portfolio of accounts adhering to the management operating system (MOS) and in compliance with existing policies •Manages the team’s performance via operational metrics through the HPD process and provides appropriate feedback to the team members and the regional Credit Manager as required. •Maintains a portfolio of accounts ensuring goals and metrics are achieved. Complete monthly cash collection forecasting and past due reporting on a portfolio of accounts. •Has extensive knowledge in credit risk, and recommends customer credit terms and limits to maximize sales while limiting bad debt •Partners with the Business to better understand markets and customer base. •Prepares, produces and distributes reports as a communication tool with the Business relating to collections or credit issues and as a mean to monitor performance of the team. Responsible for ensuring all KPI’s (Key Performance Indicators) like Past Due, 180+, Unapplied Cash & Credits are met Month over Month. •Participates on ad-hoc projects as required •Conducts business in a manner that promotes both internal and external customer satisfaction. •Encourages, promotes, and participates in the individual development of the core credit competencies required of a dynamic business environment •Responsible for ensuring the achievement of key functional metrics, serving as first escalation point for unresolved issues and supporting Credit function by visiting customers.

Senior Credit AnalystFull Time