Khaled Mustafa

Business Development Executive at Sympl

Sheikh Zayed, Giza, Egypt

Sympl

Jun 2025 - Present -1 month

Catalog & QC Executive at noon FoodFull Time
Mar 2024 - Jun 2025 -1 yr, 3 months
Content Quality Control Associate @NoonFoodFull Time
Mar 2023 - Mar 2024 -1 yr
Egypt
- Job Details:-Ensure that the restaurant catalog contains accurate, comprehensive, and high-quality information. -Quality control and check the restaurant information - menu, photos, location, description, and item pricing on noon Food to ensure that information is accurate. -Contribute to solving and reducing issues in the catalog for optimizing the speed of the catalog upload process. -Industriously Interact and support the sales team to provide feedback to the restaurant on missing. -Energetically support the managers in reporting catalog updates. -Assisting to create a brand for the company in the marketplace
Business Development Executive | Noon PaymentsFull Time
Jan 2022 - Mar 2023 -1 yr, 2 months
Egypt

Jan 2022 - Jul 2022 -6 months

Egypt

Customer Support | Noon PaymentsFull Time
Jul 2021 - Jan 2022 -6 months
- Job Details:Noon Pay - Payment Platform Executive: assist customers with transactions, bank transfers, international transfers, E-payments & Cashback
Customer Service SpecialistFull Time
Jul 2020 - Jul 2021 -1 yr
Egypt
- Job Details:Handling incoming Emails and inquiries from prospective customers and VIP customers from EGY & GCC. Managed customer feedback and support requests through multiple vectors including email, user forums, ticketing system, app reviews, and various social networking outlets. Flexible supporting multiple queues like Inbound, NoonDaily.com, KUL.com, and Sivvi.com Assisting customers effectively by solving their disputes. Providing customers with additional information and explaining services. Discussing products offered and ensuring customer satisfaction. Tactfully handling confrontational or stressful interactions with the customers. Accurately capturing customer information.