KM

Khaled Mohsen

Back Office Support Specialist at Vodafone UK

Haram, Giza, Egypt

Work Experience

  • Back Office Support SpecialistFull Time

    Vodafone UK

    Feb 2019 - Present -6 yrs, 5 months

    • Customer Service Team LeaderFull Time

      Real soft house

      Nov 2018 - Feb 2019 -3 months

      • Customer Service Team LeaderFull Time

        Vodafone

        Dec 2016 - Dec 2017 -1 yr

          • Education

          • Diploma in Faculty of law

            Helwan University

            Jan 2017 

          Achievements

          Ranking over queue for over 13 month continuesly

          Skills

          • Customer Service Management
          • Customer Support
          • Training
          • Technical Support
          • English Education
          • Data Handling
          • Support Services
          • Coaching

          Languages

          • English

            Fluent

          Training & Certifications

          • Training skills

            Vodafone·2020

          • Leadership

            Vodafone·2019

          • Soft skills and mangment

            Vodafone·2019

          • Customer service and handling

            Vodafone·2019

          • English

            Real soft house·2018
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