
Khaled Mohamed
Assistant Director of Front Office
Asafra, Alexandria, EgyptWork Experience
Assistant Director of Front OfficeFull Time
Rotana Hotels Corporations
Jul 2016 - Jun 2020 -3 yrs, 11 months
Front Desk ManagerFull Time
Grand Rotana Resort & Spa Sharm El Sheikh
Jun 2006 - Jul 2012 -6 yrs, 1 month
Front Desk Agent / ReceptionistFull Time
Rotana Hotels Management
Jun 2005 - Mar 2008 -2 yrs, 9 months
Education
Bachelor's Degree in Social And Media Researches
Alexandria University (ALEXU)Jan 2005
Technical Diploma in Languages
Arab Academy for Science, Technology and Maritime Transport (AAST)Jan 2005 - Jan 2005 - 0 Month
Achievements
• participated in the achievement of various international awards for Salalah Rotana Resort : o Best Luxury resort - Sultanate of Oman- 2016 o Best Luxury resort - Sultanate of Oman- 2017 o Best honeymooners escape - Sultanate of Oman- 2017 o ITM Berlin Award- Customer Satisfaction ME - 2018 • Enhanced the hotel incremental revenue by developing new room categories based on the current room features and locations, in addition to encouraging colleagues to utilize every opportunity to up sell the rooms and the hotel facilities, led to extra incremental revenue of 300,000 USD YTD 2018. • Spearheaded and executed a 20 room's expansion at the hotel, resulting in a 6 % increase in hotel capacity. • Reduced operating costs by 20% through a new communication system between the hotel departments using online channels instead of documents. • Worked directly with General Manager/Rooms Division to apply the Rooms renumbering project at Salalah Rotana Resort. Leading the technical and administr
Skills
- Leadership
- Performance Management
- Operations Management
- Operations
- Management
- Hospitality
- Hotel Management
- Staff management
- Hotel Management
- flexability
Languages
English
FluentArabic
FluentRussian
IntermediateItalian
IntermediateFrench
Intermediate