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Khaled Mohamed

Assistant Director of Front Office

Asafra, Alexandria, Egypt

Work Experience

  • Assistant Director of Front OfficeFull Time

    Rotana Hotels Corporations

    Jul 2016 - Jun 2020 -3 yrs, 11 months

    • Front Desk Team LeaderFull Time

      Rotana Hotels Management

      Mar 2008 - Jun 2012 -4 yrs, 3 months

      • Front Desk ManagerFull Time

        Grand Rotana Resort & Spa Sharm El Sheikh

        Jun 2006 - Jul 2012 -6 yrs, 1 month

        • Front Desk Agent / ReceptionistFull Time

          Rotana Hotels Management

          Jun 2005 - Mar 2008 -2 yrs, 9 months

          • Education

            • Bachelor's Degree in Social And Media Researches

              Alexandria University (ALEXU)

              Jan 2005 

            • Technical Diploma in Languages

              Arab Academy for Science, Technology and Maritime Transport (AAST)

              Jan 2005 - Jan 2005 - 0 Month

            Achievements

            • participated in the achievement of various international awards for Salalah Rotana Resort : o Best Luxury resort - Sultanate of Oman- 2016 o Best Luxury resort - Sultanate of Oman- 2017 o Best honeymooners escape - Sultanate of Oman- 2017 o ITM Berlin Award- Customer Satisfaction ME - 2018 • Enhanced the hotel incremental revenue by developing new room categories based on the current room features and locations, in addition to encouraging colleagues to utilize every opportunity to up sell the rooms and the hotel facilities, led to extra incremental revenue of 300,000 USD YTD 2018. • Spearheaded and executed a 20 room's expansion at the hotel, resulting in a 6 % increase in hotel capacity. • Reduced operating costs by 20% through a new communication system between the hotel departments using online channels instead of documents. • Worked directly with General Manager/Rooms Division to apply the Rooms renumbering project at Salalah Rotana Resort. Leading the technical and administr

            Skills

            • Leadership
            • Performance Management
            • Operations Management
            • Operations
            • Management
            • Hospitality
            • Hotel Management
            • Staff management
            • Hotel Management
            • flexability
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            Languages

            • English

              Fluent
            • Arabic

              Fluent
            • Russian

              Intermediate
            • Italian

              Intermediate
            • French

              Intermediate
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