Khaled Mantawy
Social Content Supervisor / Project Manager at Starmaker Interactive
Marg, Cairo, EgyptWork Experience
Social Content Supervisor / Project ManagerFull Time
- Job Details:Analyze users behavior to make the application more attractive, and keep them more engaged Build strategies that prove fruitful to both users, and the application Maintain, and establish solid relationships with users, through ongoing communications Come up with new events ideas to make users more involved Get in touch with users to listen to their suggestions, insights, and establish a communication channel with them Qualify users into different categories of services based on a series of different measures Create new competitions to make sure all current users stay active, and attract new ones Check the application, and go through all its feature, to make sure it's running smoothly Come up with new content solutions Communicate the new solutions with stake holder "Managers, designers, publishers, users" Assign all new content to the right people, track them closely until they are on solid ground Drive the applications' revenue
Site Merchandising Project CoordinatorFull Time
Jun 2022 - Aug 2022 -2 months
Egypt , Cairo
- Job Details:Work with production teams to ensure that the products are going up with great quality Work with marketing team on ideas to increase sales Hold calls with vendors having serious issues, and work with them on resolving it Work with leaders in departments on what issues they're facing and how we can solve that Work with logistics teams and make sure that everything with the vendors onboarding is going smooth and that they're following our onboarding process and using the most up to date product proposal Ensure a smooth running process across the different teams in the brand May need to get on vendor calls to discuss promos, new products, etc... Align with buyers new vendors Coordinate internal resources and third parties/vendors for the flawless execution of projects Measure projects performance and find ways to improve if needs to be Create and maintain comprehensive project documentation Work on site merchandising and report the issues found to the right department Examines site daily/weekly to ensure products are in the correct categories, promotions are functioning, links lead to the correct categories/pages and product set up is accurate. Tests new features and functionality as needed Manages and optimizes site search results and faceted navigation for each category for increased product sales. Identifies and fixes failed searches, creates and manages a library of synonyms for frequently misspelled products and keywords Monitors website performance utilizing KPI reports. Identifies areas with the head of site merch for improvement / concern across the site and traffic sources, calling out risks to current sales plan and ideating problem solving solutions to course correct Perform periodic website testing through various browsers and devices (i.e. desktop, tablet and mobile) to ensure new features and functionality are working correctly Conduct competitive analysis to evaluate merchandise, promotions, features and product presentation to inform future strategies
Logistics / Fulfillment Team LeaderFull Time
Jul 2021 - Jun 2022 -11 months
United States , Miami Beach
- Job Details:Supervise logistic team of each brand (Two teams) Track each brand's inventory (Drop-ship / owned inventory) Add newly purchased items to both brands inventory on all portals (Shopify, RevCascade, and Tradefull) Track all orders on daily basis, coordinate all orders related matters with drop-ship vendors (Late order, changes... etc) Make sure all orders are syncing and are being seen by manufacturers through EDI / API connections Make sure all UPCs / SKUs are correct on all portals on monthly basis Coordinate with production teams new products sent by manufacturers to go live on our our websites Coordinate with CS teams all orders related matters Detect any potential shipping issues, and communicate to carrier companies (FedEx, USPS, UPS) on the spot
Production Project ManagerFull Time
Mar 2021 - Jul 2021 -4 months
United States , Miami
- Job Details:Work closely with the CPO on increasing the sales of all ten brands under the group Create marketing calendars for all brands Create sales forecast analysis for each season through reports exported from Shopify for all brands Feed the CEO of each brand sales / products / marketing reports weekly Find category A vendors that suits the product of each brand to help boost the sales of each Locate potential subscription-based box affiliates that will help each brand optimize each brand's inventory
Production VAFull Time
Oct 2020 - Mar 2021 -5 months
United States , Miami Beach
- Job Details:Help buyers find new manufacturers to provide new on-trend clothes Process line sheets sent by vendors to eventually add new listings to the website Detect errors in the data sent by vendors, and fix them the right way Add products to the store backend system, using the processed information sent by the vendor Review, amend, and add new information to old listings
Education
Bachelor's Degree in Business Administration
Canadian International CollegeJan 2017
Skills
- Copywriting
- Problem Solving
- Team Work
- Cross-Teams Collaboration
- Interpersonal skills
- phone etiquette
- Presentations
- Shopify
- E-Commerce
- Microsoft Office
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Languages
English
Fluent
Training & Certifications
Getting Started as a Business Analyst
LinkedIn Learning·2023